Business Support Lead Level 1

2 weeks ago

Manchester, United Kingdom Manchester City Council Full time

**About The Role**:
Working Hours: 35 Hours per week

Contract Type: Permanent / Full time

Closing Date: 10 May 2024

We are recruiting for 2 x Business Support Lead Level 1 roles within the Home to School Transport service within the Children’s Services Directorate under Access and Sufficiency.

**The Role**
- Update, input and extract information from management information systems accurately and competently as required.
- Run reports from various management information systems on Key Performance Indicators of the team and financial performance including income and expenditure performance.
- Use relevant software to plan and communicate transport routes to all relevant stakeholders, including transport providers and parents/carers.
- Manage financial transactions using relevant software and be able to provide reports / update on current financial situations.
- Maintain information and resources on the council website in relation to the statutory duties for Home to School Transport.
- Provide supervision and support for the Home to School Transport Administrators.

**Key Role Descriptors**:

- The role holder will act as a key member of the team in the provision of a quality, value-added business support.
- The role holder will provide high quality, customer focused, flexible and timely business support directly contributing to the achievement of objectives of a high quality service.
- The role holder will play a key role in the development, maintenance and monitoring of effective management information systems to meet the needs of the service.
- The role holder will effectively coordinate project work and lead on specific project workstreams to support the delivery of a high quality service.
- The role holder may be required to provide high quality, professional, customer focused, flexible, timely and confidential secretarial support to senior management.

**About Us**:
We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ - the grounding for how we must work together and treat one another:

- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

**Creating an inclusive team at Manchester City Council**

**Guaranteed Interview Scheme**

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition

**Accessibility**

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

**When you join us**

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

**Other relevant information**

Greater Manchester Continuous Service Commitment
Who we are - Manchester City Council
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