Sales Assistant
4 weeks ago
**Sales Assistant**
**Location: Hatton Garden, London**
**Salary: £22,000 - £25,000 per annum Depending on experience**
**About the company**:
Established in 1967, our client is a London-based bullion merchant dealing in Gold, Silver, Platinum, Palladium and Rhodium. In addition to producing its own minted bars in various sizes,they also offer their clients metal account facilities in both allocatedand unallocated form. With further divisions for refining, "melt & assay", storage, industrial products, special commissions and wedding rings, our client is the only company in the UK that can rightly claim to be a true all round expert and one-stop-shopfor all precious metal needs. The company employs over 60 people and operates primarily out of 30,000 sq. ft of high security premises near City Airport.
**Duties of the Sales Assistant**:
Working as part of a small team of 5 in our Showroom/Corporate Head Office, this important position will take the lead on receiving visitors and dealing with retail customers at the counter. There will also be opportunities to cross-train in other job functionsat the location, thereby providing cover and variety, which in turn will increase knowledge base. This will involve:
- Meeting and greeting visitors, customers and company contacts
- Transacting with customers at the retail counter
- Dealing with customer enquiries
- Receiving and forwarding telephone calls - internal and external
- Assistance at occasional in-store events
- Provision of holiday cover for other employees at location
- Processing paperwork associated with bullion transactions
- Close liaison with other departments at main office and with security guard
- Managing stock
**Requirements of the Sales Assistant**:
- 1 years’ experience in a customer-facing role (ideally within the bullion, jewellery or financial services industry)
- Good communication skills are absolutely essential.
- Able to adapt to different customer types.
- Strong team player; willing to take on additional duties as required to help out.
**Sales Assistant Benefits**:
- 20 days holiday plus Bank Holidays
- Pension Scheme
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