Associate Digital Trainer

7 months ago

Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform the quality of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.

As an Associate Digital Trainer you will report into the Lead Digital Trainer and be responsible for providing training support with the training team for the Northamptonshire General Hospital (NGH) Electronic Patient Record (EPR) Programme. As part of a dynamic and agile team that is committed to our Vision ‘Dedicated to Excellence’, you will have significant personal opportunities to grow and develop, as well as to tangibly impact how care is delivered in the future.

The primary purpose of this role is to educate all staff to effectively utilise new technology which will directly, and fundamentally, alter their existing roles in a rapidly changing environment. This can result in staff feeling insecure within the organisation and within their role. The challenge is to influence their attitude toward Digital in a positive way and support them successfully through the changes.

You will manage your own workload under supervision only where needed, escalating issues and risks and issues where appropriate.

You will develop your skills to be able to act as an SME for the systems workflows, supporting the Lead Digital Trainer and Engagement and Optimisation Specialist where appropriate.

Travel to the hospital site will be required.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

**Key deliverables**:
As you develop your knowledge you will provide efficient, integrated and customer-focused training to all staff, delivering excellent customer service, supporting team to ensure that services provided across the group are and continue to be effective, meet the clinical and business needs of the Group, and represent best value for money.

Create training content in line with the overarching training framework and successfully deliver this in in conjunction with the digital training team, seeking support only as necessary.

You will propose the individual training approach for each project allocated to yourself and deliver within timeframe agreed and review through reflective sessions post go live. You will manage your activity on a daily basis, escalating risks and issues where appropriate. You will contribute to business cases and support longer term business planning where appropriate.

Propose improvement to training provision, recommending and implementing improvements to training plans and lead on elements of this as designated by the Lead Digital Trainer.

Delivery of ‘Business as Usual’ training plans, carrying out regular reviews to ensure training is ‘fit for purpose’ and meeting the needs of the diverse range of clinicians.

Train as part of the delivery of the regular large intake volumes throughout the year, ensuring staff have access to training in a timely manner.

You will act as an SME for the systems workflows, supporting the Training and Engagement Manager and Engagement and Optimisation Specialist where appropriate.

Support the Digital Academy under direction of Lead Digital Trainer

Collaborate with the digital teams and clinical users in relation to the implementation of electronic patient records and diagnostic systems within the Trust

Champion and role model the Groups values and behaviours and support others in doing so to deliver the Group Vision and Mission successfully

Training delivery and Support

Advise clinical and admin users on the most effective, safe and efficient use

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