Compliance Administrator

6 months ago


Birmingham, United Kingdom Smart Parking Full time

** Exciting New Role available at Smart Parking (Bickenhill Office, Marston Green nr. Birmingham Airport)**

**PCN team - Compliance Administrator**

Are you looking for a challenging new role at a friendly business, with a great working environment and an open door for your future prospects? Then look no further than Smart Parking....

**ROLE DESCRIPTION**

Role Title**:Compliance Administrator**

Team**:Parking Charge Notices (Compliance)**

Reports to**:Customer Service Manager**

Environment**:Office Based, 5 days per week, Open Plan Office**

**PURPOSE**
- To provide efficient, effective, and consistent general administrative support within the Compliance Team and support other departments within the company.

**PRINCIPAL ACCOUNTABILITIES**
- Resolving helpdesk queries related to the Compliance department.
- Support the department with the Parking Charge Notice (PCN) process by carrying out data entry and administration tasks to a high degree of accuracy.
- Reading, investigating, and responding to Parking Charge Notice (PCN) Appeals and POPLA appeals.
- Support the managing of Internal & external mail inboxes when required.
- Support the Account management team with queries from existing clients.
- Interpreting arising issues, using problem solving skills to identify anomalies and implementing actions in accordance with administrative policies and procedures.
- Assisting with reviewing and processing daily payments/refunds; including unassigned payments, bounced payment and cheques.
- Issuing new PCNs with information received by the DVLA and actioning the transfer of liability requests received from hire companies.
- Processing DVLA VQ7’s and audits
- Opening daily post, accurately logging, and distributing to relevant departments.
- Photocopy / scan relevant documents
- Franking outgoing correspondence
- Assisting with other teams’ workloads when requested
- Any other reasonable, ad-hoc tasks requested by Team leader.

**PERSON SPECIFICATION**

**Qualifications**
- Educated to GCSE Level - English & Mathematics

**Personal Attributes**
- Good interpersonal skills
- Attention to detail.
- Good self-management skills
- Work well under pressure and with a varying workload
- Continuous improvement mindset

**TECHNICAL COMPETENCIES**
- Time management, organisation, prioritisation, and coordination skills
- Proficient in Microsoft Office
- Basic understanding of the General Data Protection Regulations (GDPR), or a willingness to learn
- Basic understanding of the British Parking Association Code of Practice and associated guidelines

**BEHAVIOURAL COMPETENCIES**
- Taking ownership and being responsive
- Strong Client Service acumen
- Communication skills (verbal and written)
- Teamwork and collaboration
- Integrity, openness and honesty - doing the right thing and doing what you say you will
- Problem-solving and using sound judgement

**Job Types**: Full-time, Permanent

**Salary**: £21,756.96 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Compliance administration: 1 year (preferred)

Work Location: In person

Reference ID: SPUK-CA-01/JAN-24



  • Birmingham, United Kingdom Niyaa People Full time

    We’re looking for an experienced Compliance Administrator to join us in Birmingham City Centre. We offer a fun and vibrant working environment, social events, mental health support and a friendly, supportive team. The role of the Compliance Administrator is critical to the on-going success of the business, so we require a committed and focused individual...


  • Birmingham, United Kingdom CV-Library Full time

    Compliance Administrator £22,000 - £24,000 per annum Birmingham Full Time Fixed Term Contract – 1 Year We have a fantastic opportunity for a highly motivated Administrator to join our Compliance Assurance Team to work collaboratively across a range of service areas; supporting and challenging service providers to ensure high quality...


  • Birmingham, United Kingdom Smart Parking Full time

    ** Exciting New Role available at Smart Parking (Bickenhill Office, Marston Green nr. Birmingham Airport)** **PCN team - Compliance Administrator** Are you looking for a challenging new role at a friendly business, with a great working environment and an open door for your future prospects? Then look no further than Smart Parking.... **ROLE...


  • Birmingham, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Data and Compliance Administrator** **Birmingham - Hybrid Working** **£25,000** **Immediate Start Available** We are delighted to represent one of our esteemed partners, an independent Training Provider renowned for their exceptional reputation. Due to their continuous growth, we are seeking an experienced Data and Compliance...


  • Birmingham, United Kingdom TeacherActive Full time

    Are you a confident, driven team player? Do you have an eye for detail? TeacherActive are hiring for a Compliance & Payroll Administrator to join our ambitious and established compliance team. Compliance & Payroll Administrator  Location – B3 2HB, Office Based  Salary – £25,000 per year The role of a Compliance & Payroll...


  • Birmingham, Birmingham, United Kingdom Gleeson Recruitment Group Full time

    Senior Administrator - Regulatory Risk & Compliance">Birmingham (Hybrid working)Job Overview:We are seeking a highly skilled and detail-oriented Senior Administrator to join our Birmingham client's In-House Legal, Risk, and Compliance team.This is an exciting opportunity to provide administrative support, ensuring efficient coordination of requests and...


  • Birmingham, United Kingdom CV-Library Full time

    Are you a confident, driven team player? Do you have an eye for detail? TeacherActive are hiring for a Compliance & Payroll Administrator to join our ambitious and established compliance team. Compliance & Payroll Administrator  Location – B3 2HB, Office Based  Salary – £25,000 per year The role of a Compliance &...


  • Birmingham, United Kingdom Audit Inspection Full time

    Compliance Administrators will be part of our Compliance Assurance Team, who’s function it is to obtain and seek assurance that all statutory compliance requirements are met in relation to properties utilised within the Social Housing Sector. The role will involve liaising with customers regularly, requesting and chasing Compliance Documentation, which is...


  • Birmingham, United Kingdom Murchington Consulting Full time

    Our client is a well-respected education recruitment consultancy based just west of Birmingham city centre. A recruitment Compliance Administrator is now sought to join the team supporting busy recruitment consultants, dealing with compliance matters for supply teachers and other education professionals working in schools across the Midlands. You will also...


  • Birmingham, Birmingham, United Kingdom Gleeson Recruitment Group Full time

    Risk & Compliance Senior Administrator Birmingham (Hybrid working)Up to £35K, PermanentAn exciting opportunity has arisen for a skilled and detail-oriented professional to join our Birmingham client's In-House Legal, Risk, and Compliance team. In this role, you will provide high-quality administrative support to ensure efficient coordination of requests,...


  • Birmingham, United Kingdom Tradewind Recruitment Full time

    Working as a part of highly motivated and experienced Compliance team, you will be supporting our Compliance Consultants in ensuring all pre-employment checks are completed quickly and accurately. You will be a focused and driven person, have an eye for detail and exceptional customer service skills. In return you will receive a market leading salary &...


  • Birmingham, United Kingdom Tilbury Douglas Full time

    **The Opportunity** Working as a Compliance Administrator, you will report into the Business Assurance Director working within the Business Assurance team, this is a busy varied key role will provide an administration and management reporting support function with a particular emphasis on Quality Assurance activities. This is a Fixed Term Contract role for...


  • Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    Job Title: Risk and Compliance Administrator Salary: £28,000 to £33,000 Location: Birmingham Bell Cornwall Recruitment are pleased to be hiring a Risk and Compliance Administrator/Conflicts Analyst for a fantastic legal business in Birmingham. The company have offices all over the world and they are looking for a candidate who can hit the ground running...


  • Birmingham, United Kingdom CV-Library Full time

    Job Title: Risk and Compliance Administrator Salary: £28,000 to £33,000 Location: Birmingham Bell Cornwall Recruitment are pleased to be hiring a Risk and Compliance Administrator/Conflicts Analyst for a fantastic legal business in Birmingham. The company have offices all over the world and they are looking for a candidate who can hit the...


  • Birmingham, Birmingham, United Kingdom Mayfair Compliance Group Full time

    Job DescriptionThe Purchase Ledger Administrator role is responsible for the administration of our purchase ledger, including the preparation and authorisation of purchase orders, the reconciliation of supplier invoices, and the processing of invoices onto Xero. This is an exciting opportunity for an administrator to join our team and take on new...


  • Birmingham, United Kingdom OCS Full time

    **Reference: TS/KF/08-02/1062** **Job Title: PPM Compliance Administrator** **Salary: Competitive** **Working Hours: Monday, Tuesday, Wednesday, Thursday, Friday - 09:00 - 17:00 - 37.5 hours per week** **Location: Site Based** **Site Address: Bridge St, Birmingham** **Postcode: B1 2AX** **Business Overview** Atalian Servest and OCS have merged to...


  • Birmingham, United Kingdom CV-Library Full time

    Risk & Compliance Senior Administrator Birmingham (Hybrid working) Up to £35K, Permanent An exciting opportunity has arisen for a skilled and detail-oriented professional to join our Birmingham client's In-House Legal, Risk, and Compliance team. In this role, you will provide high-quality administrative support to ensure efficient coordination of...


  • Birmingham, United Kingdom Gleeson Recruitment Group Full time

    Risk & Compliance Senior Administrator Birmingham (Hybrid working)Up to £35K, PermanentAn exciting opportunity has arisen for a skilled and detail-oriented professional to join our Birmingham client's In-House Legal, Risk, and Compliance team. In this role, you will provide high-quality administrative support to ensure efficient coordination of requests,...


  • Birmingham, Birmingham, United Kingdom Stellantis &You Full time

    We are looking for a Junior Business Administration and Compliance Officer to join our team at Stellantis &You. This is an exciting opportunity to develop essential skills in business administration and compliance.About the Role:You will support daily operations, learn administrative processes, and contribute to organisational goals. The ideal candidate will...


  • Birmingham, Birmingham, United Kingdom Wilmington plc Full time

    About the TeamWe are a dynamic and passionate team dedicated to empowering compliance professionals through education and community. As a Compliance Learning Administrator, you will be part of a collaborative environment where you can grow and develop your skills.Your key responsibilities will include managing the creation and scheduling of assessments,...