Service Manager
3 weeks ago
**Duties**:
- Work on the front line with both office-based customers and ship-based end users
- Ensure all orders and outfit queries are resolved
- Answering customer queries
- Ensure customer orders are managed proactively and within the customer needs
- Support the service/subscription renewal process
- Process orders
- Generate invoices
- Support account retention
- Ensure renewal quotes are accurate
- Ensure purchase order details are entered on time
Experience Required:
- Previous experience in a similar role
- Good written/verbal communication skills
- Team player with a positive attitude
- Good Excel experience
Hours: On a rota basis of 07:30 - 15:30, 08:00 - 16:00, 09:00 - 17:00 (Monday - Friday)
**Salary**: £25k per annum
This is currently a hybrid role working 2 days a week at the office in Southampton (laptop will be provided).
If you are interested in this role or want to find out more, please apply
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