Customer Service Administrator
3 days ago
**The role will consist of**:
- Scheduling engineers to attend call outs and regularly updating them with their required jobs;
- Generation and closure of scheduled work orders, daily;
- Overseeing job completion in respect of in-house engineering and sub-contractor services;
- Updating in-house systems and informing external clients regularly of updates;
- Managing the helpdesk inbox efficiently daily;
- PPM asset management planning via our databases;
- Respond quickly and effectively to client queries;
- Raising jobs and purchase orders daily;
- Always providing excellent customer service;
- Completing various admin tasks as requested.
**Skills & Experience**
- Excellent organisational skills and time management are essential.
- Must have a good attention to detail.
- Must work well as part of a team and have an outgoing personality.
- Previous experience within a similar role is desirable.
**Salary and Benefits**
- Salary of £18,000 - £24,000 (depending on experience)
- Permanent position.
- Pension.
- Hours are - Mon-Fri, 08.00-17.00
- 23 days holiday plus bank holidays.
- Free Parking on site.
**Salary**: £18,000.00-£24,000.00 per year
**Benefits**:
- Casual dress
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
**Education**:
- GCSE or equivalent (required)
**Experience**:
- work: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: One location
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