Hotel Receptionist
6 months ago
Welcoming guests and checking their details against their bookings
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests, taking messages and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Providing concierge services, arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
- Checking guests out, taking payments and returning deposits
- Competent in taking Reservations, and upselling where possible to maximize the average room rate.
**Job Types**: Full-time, Part-time, Permanent, Zero hours contract
**Salary**: £7.30-£11.50 per hour
**Benefits**:
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person
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