Diagnostic Imaging Assistant

6 days ago


Milton Keynes, United Kingdom Vitalscan Limited Full time

Vitalscan is a new private diagnostic clinic that opened in early 2023.

**The purpose of the role**

As part of our clinical team, this role is essential to ensuring our patients receive the best standard of care from arrival through to departure. The Imaging Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area and preparing them for their scan. You will also be required to complete some administrative tasks within the department, however this role will mostly be patient facing. The Imaging Assistant works under the supervision of a registered radiographer.

**About you**

We are looking for someone who takes pride in delighting patients through exceptional care. If you take professional satisfaction in feeling proud of your level of first-class service at the end of each day, you may be a good fit, around like-minded colleagues. Being sensitive to patient and consultant needs will be at the core of everything you do.

**Duties include but are not limited to**:
Supporting radiology examinations

Preparing patients for scans. Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)

Maintaining the imaging department and ensuring these are organized, well presented and welcoming to patients and visitors. Prepare MRI scanning rooms and all imaging rooms to receive patients

Supporting patients after their scan and escorting them from the exam room

Helping to maintain equipment and reporting any faults

Provide reassurance to patients

Chaperoning patients as required.

Supporting the Consultant Radiologist performing minor procedures such as FNA’s, biopsies, guide wires and steroid injections. Prepare and maintain trolleys for these procedures.

Maintain Continuing Professional Development

Report incidents to the centre manager

To act as a second checker for Radiology Contrast media or Buscopan in MRI.

To help with distressed patients, unwell patients, explain procedures to them and take care of them, reassuring them as required, reporting any problems to the person undertaking the examination

Monitor and update stock levels

Managing administrative tasks within the unit from time to time that include:
Dealing with telephone, direct and face to face enquiries

Booking clinically validated appointments on the internal system

Taking card payments

**Required skills & experience**

NVQ level 2 or 3

High level of communication and interpersonal skills.

Understanding of customer care.

IT skills.

1 - 2 years minimum experience in a healthcare or “caring” environment, within private healthcare would be an advantage.

Enthusiastic and committed, a team player, flexible, physically able to carry out the role, sensitive to patient and consultant needs.

Ideally have outpatient experience.

Ideally have experience in an imaging department and understand the different protocols for each diagnostic machine in the department.

Have Basic Life Support training.

Willing to work towards any new skills as appropriate for the department.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 22/04/2024
Expected start date: 06/05/2024


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