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Player Care Officer

4 months ago

Lancing, United Kingdom Brighton & Hove Albion Football Club Full time

**Employer**: Brighton & Hove Albion FC

**Hours**: 22 hour per week over 3 days

**Location**: American Express Elite Performance Centre, Lancing

**Job Type**: Fixed term ending 30th June 2024

**Deadline Day**: 13th September 2023

**About us**

We are a local community club who compete at the highest levels of football on a global stage. Our ambition is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance and high professional standards is at the heart of everything we do.

**What does the role of a Player Care Officer involve?**

This is a role that sits within the heart of the Girls' Academy chaperoning players through their journey with the club. You will ensure young people in our environment receive a high level of support off the pitch. You will develop professional relationships with Girls' Academy players, staff, parents/carers and representatives, acting as a point of contact for queries and assistance.

**About you**

**Our values play a pivotal role in our success**

Our values are not just a list of words we expect our colleagues to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values.

Our values are:

- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special

**How we say thank you**

In return for your hard work and commitment to us, you will receive a reward package which will include, but not limited to:

- Free breakfast and lunch (fantastic healthy and tasty food provided by our inhouse chefs)
- 23 days leave plus 8 bank holidays rising to 28 days with length of service (pro rata for part time staff)
- Season ticket loan
- Free on-site parking at the Amex and the training ground
- In-house training programme and Continuing Professional Development opportunities
- Discounts at the Club superstore and online
- Discounts and benefits from partners and local businesses
- Enhanced club pension scheme
- Access to occupational health and mental health support
- Group life protection

**Our commitment to Diversity and Inclusion**

**Safeguarding is part of everything we do**

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.