Service Now Administrator

5 months ago

Doncaster, United Kingdom Thales Full time

Location: Doncaster, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

**Main Duties and Responsibilities**:
The ServiceNow Administrator will be responsible for ensuring successful day-to-day operation and continuity of the ServiceNow systems. The primary responsibility will be the management of the platform and troubleshooting issues. In addition, the individual will work with key business users in order to build business solutions and processes.
- Perform day to day administration of ServiceNow instances, including changes to processes, workflows/forms, building custom reports, managing data, personalising lists, and content management
- Design, develop, implement, and test technical solutions for ServiceNow implementations
- Create and use update sets to move customizations between ServiceNow instances
- Collaborate and communicate with ServiceNow Technical Team (HI), IT teams and other support groups to resolve system issues.
- Document, Maintain and update policies, procedures and controls for the operation of the ServiceNow platform.
- Work closely with business users to fully understand user functionality, pain points, and areas of improvements
- Effectively manage multiple priorities.

**ITIL Foundation certificate desirable.**

**Work Experience, Skills and Knowledge**:

- Experience of administering the Service Now toolset toolset.
- Experience in support of ITSM toolset
- High degree of people management skills including Matrix Management.
- 5 plus years in IT operations and support
- Experienced in service design and mobilisation
- Hands-on experience in JavaScript, CSS3 HTML, Java, AngularJS or similar software stacks advantageous
- Excellent knowledge of administering and supporting Service Now
- Experience of designing Data Models and SQLServer Database advantageous.
- Excellent organisational, communication and presentation skills.
- Excellent customer focused and liaison skills
- Experience of working within a large international company.
- Practical knowledge and expertise in other ITIL Service Management processes and functions.
- Excellent knowledge of Service desk operations, Incident, Problem and Change Management

LI-DM1

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

  • Veterinary Receptionist

    6 months ago

    Doncaster, United Kingdom Vets Now Full time

    **Veterinary Receptionist - Vets Now Doncaster** **£11.35 per hour plus benefits** **First point of contact for of clients during an emergency** Our receptionists are the first point of contact when a client calls or arrives at a Vets Now Clinic. They greet clients, take calls and handle financial transactions. Our receptionists also responsible for...

  • Case Administrator Approved Premises

    6 months ago

    Doncaster, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 340938**Salary**: - £20,126 - £24,225- Pro rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support - Operational Delivery**Working pattern**: - Part-time**Number of...

  • Academy Administration Officer

    3 months ago

    Doncaster, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Job summary An opportunity has arisen at Yorkshire Ambulance ServiceNHS Trust fora dedicated individual to join our busy and expanding Administration Team within YAS Academy. We are looking for the successful individual to be reliable and flexible and demonstrate commitment to achieving both their own and the Trust goals, whilst fully committing to...

  • Scheduling Administrator

    7 months ago

    Doncaster, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    The main role of the Scheduling Administrator is to provide administrative support to the Capacity Planning & Scheduling Team, be a helpful first point of contact and ensure the efficient and effective use of resources on a daily basis in line with budgetary targets. Please refer to the Job Description and Competency Profile for more detailed requirements.

  • Customer Service Advisor

    5 months ago

    Doncaster, United Kingdom Frian Web service Full time

    MINIMUM WAGE 40 HOURS PER WEEK HOURS 8AM - 7PM - TWO SHIFTS - 8AM - 4PM - 11AM - 7PM Working on a Rota Fantastic opportunity now available to join a close-knit team as Customer Service Advisor in Doncaster. You will be responsible to conduct a varied role which is likely to keep you challenged daily whether it be dealing with incoming enquiries providing...

  • Academy Administration Support Officer

    3 weeks ago

    Doncaster, Doncaster, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    About the RoleWe are seeking a highly organized and efficient individual to provide administrative support to our Academy team at Yorkshire Ambulance Service NHS Trust. Key Responsibilities Provide comprehensive administrative support to the Academy team, including responding to queries and resolving issues promptly. Manage and maintain accurate records,...

  • Support Services Coordinator

    5 months ago

    Doncaster, United Kingdom British Pregnancy Advisory Service Full time

    **Are you an experienced and motivated professional with excellent leadership and organisational skills?** **Do you thrive in a fast-paced environment and have a passion for ensuring quality administrative and support services?** If so, we have an exciting opportunity for you to join our team as a Support services coordinator at our Doncaster Unit on...

  • Customer Services Administrator

    1 month ago

    Doncaster, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Administrator role.Are you someone who is passionate about how we care for the most vulnerable people in society? Do you have experience in an administration role and have a keen eye for detail? If so this role could be for you!Our Community Service Centre based in Doncaster is currently looking for a new Customer...

  • Export Administrator

    2 months ago

    Doncaster, United Kingdom Elevation Recruitment Group Full time

    Job Title: Export AdministratorLocation: DoncasterSalary: Competitive - DOE Hours: Full Time, Monday - FridayStart: Temp - Perm: ASAPElevation Recruitment Group is working with a prominent manufacturing firm in Doncaster, committed to delivering high-quality products and outstanding service to clients worldwide. Our client is looking for a detail-oriented...

  • Export Administrator

    4 weeks ago

    Doncaster, United Kingdom Elevation Recruitment Group Full time

    Job Title: Export AdministratorLocation: DoncasterSalary: Competitive - DOE Hours: Full Time, Monday - FridayStart: Temp - Perm: ASAPElevation Recruitment Group is working with a prominent manufacturing firm in Doncaster, committed to delivering high-quality products and outstanding service to clients worldwide. Our client is looking for a detail-oriented...

  • Export Administrator

    2 months ago

    Doncaster, United Kingdom Elevation Recruitment Group Full time

    Job Title: Export AdministratorLocation: DoncasterSalary: Competitive - DOE Hours: Full Time, Monday - FridayStart: Temp - Perm: ASAPElevation Recruitment Group is working with a prominent manufacturing firm in Doncaster, committed to delivering high-quality products and outstanding service to clients worldwide. Our client is looking for a detail-oriented...

  • Export Administrator

    3 weeks ago

    Doncaster, United Kingdom Elevation Recruitment Group Full time

    Job Description Job Title: Export Administrator Location: Doncaster Salary: Competitive - DOE Hours: Full Time, Monday - Friday Start: Temp - Perm: ASAP Elevation Recruitment Group is working with a prominent manufacturing firm in Doncaster, committed to delivering high-quality products and outstanding service to clients worldwide. Our client is...

  • Academy Administration Officer

    4 weeks ago

    Doncaster, Doncaster, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Job SummaryAn exciting opportunity has arisen at Yorkshire Ambulance Service NHS Trust for a dedicated individual to join our busy and expanding Administration Team within YAS Academy.We are seeking a reliable and flexible individual who can demonstrate commitment to achieving both their own and the Trust goals, whilst fully committing to the team ethos.The...

  • Warehouse Administrator

    5 months ago

    Doncaster, United Kingdom McGregor Logistics Ltd Full time

    **To ensure Compliance with all Legislative and Company standards by**: With over 30 years in the transport and warehousing industry, McGregor Logistics offers a solution for all general haulage requirements, from full load deliveries, Biomass sourcing and delivering, Pallet Distribution (Palletways), European delivery service, Warehousing and HGV vehicle...

  • Veterinary Surgeon

    1 month ago

    Doncaster, Doncaster, United Kingdom Vets Now Full time

    Lead a Dedicated TeamAs a Senior Veterinary Surgeon at Vets Now Doncaster, you will have the opportunity to lead a dedicated team and inspire excellence in veterinary medicine. Your expertise and leadership skills will be essential in managing a diverse array of private cases, ensuring exceptional client service, and fostering a collaborative and supportive...

  • Sales Administrator

    6 months ago

    Doncaster, United Kingdom Digby Morgan Full time

    summary - _ doncaster, yorkshire and the humber_ - _ £25,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1219813:LEE:F - job details Sales Administrator: Our client are Europe's leading suppliers of lifting product and Services to the construction, oil and gas, logistics, manufacturing, marine,...

  • Transport Administrator

    5 months ago

    Doncaster, United Kingdom Eco-Power Recruitment Full time

    **Transport Administrator** **Doncaster** **Night Shifts (6pm - 6am) 4 on 4 off** Do you have experience in transport & Logistics? Are you highly organised and forward-thinking? **Benefits Package** - £13.00ph - Company pension - Company events **Company Details** - The company are based within the logistics, warehousing and transport business. Due to...

  • Transport Administrator

    5 months ago

    Doncaster, United Kingdom Eco-Power Recruitment Full time

    **Transport Administrator** **Doncaster** **Night Shifts (6pm - 6am)** Do you have experience in transport & Logistics? Are you highly organised and forward-thinking? **Benefits Package** - £13.00ph - Company pension - Company events **Company Details** - The company are based within the logistics, warehousing and transport business. Due to expansion...

  • Administrator

    6 months ago

    Doncaster, United Kingdom Wabtec Rail Full time

    **Who will you be working with?** Our Doncaster team supports our customers through maintenance and operation optimisation with customised solutions for spare parts, repair and, overhaul activities on existing trains. **Role**: Administrator **Salary**:£Competitive **Location**: Doncaster (On-site) **Hours**: Monday to Thursday, 08:00am to 16:30pm, and...

  • Customer Service Administrator

    6 months ago

    Doncaster, United Kingdom MIS Conversions Ltd Full time

    We are expanding and need more team members for our customer service department. This role shall cover duties within the customer service department and any additional or different duties in any department which the Company may require administration from time to time. This role requires you to assist with general admin duties within the customer service...