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Night Concierge

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Southampton, United Kingdom The Salvation Army Full time

**Working hours**:42 hours per week 8pm - 8am (working 4 On 4 Off)

**Location**:The Booth Centre, Southampton

**Interview Date**:To be confirmed

**Additional Salary information**:_ _**10% night worker enhancement**

**JOIN OUR TEAM**

**Job Summary**:
The Salvation Army Homelessness Services are committed to providing opportunities that support each person to find their purpose, develop positive relationships and experience a sense of community. Everything we do will be underpinned by our core values demonstrated within our daily practice and measured against our priorities of Transformation, Integration, Discipleship and Effectiveness. The Booth Centre is a residential Lifehouse accommodating up to 46 homeless vulnerable adults and The Hub accommodating up to an additional 10 clients. We are looking for a **Night Concierge** to join our team.

**Key Responsibilities**:

- Offer front of house services to clients ensuring they are signed in or out where required and their queries are handled in a professional manner, referring them to support staff where required
- Complete building checks which may include patrols of the building and ensuring fire exits and external doors are free from obstruction
- Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met
- Excellent customer service and people management skills with ability to provide efficient front of house service
- Good verbal and written communication skills
- A passion for transforming the lives of people experiencing homelessness

**In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.**

**Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.