Operations Administrator

2 months ago


Heywood, United Kingdom AGM Services Full time

General duties:

- Day to day Operational duties reporting to the Operations Manager.
- Liaising with Customers and Engineering teams to plan and schedule work.
- Working on a CRM system.
- Assigning breakdowns to engineering teams with direction from the Ops Manager.
- Liaising with other departments to accurately process jobs in a timely manner.
- Taking customer phone calls and prioritising them to achieve a high standard of customer service.
- Completing basic remedial quotations and seeking approval.
- Completing non contract breakdown quotations.
- Validating weekly Timesheets.
- Booking Fleet services & maintenance when required.
- Booking hotels for engineering teams when required.

**Training will be provided.**

Essential skills required:

- High level of knowledge of computer systems, various programmes. Must have good Outlook, Word & Excel skills.
- Excellent telephone manner.
- Ability to cope well under pressure.
- Organised.
- Must be able to work as a team to meet team targets.

Desirable skills:

- Good knowledge of UK geography or competent in using Google maps & retaining information.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Heywood, OL10 1PW: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 12/06/2023
Expected start date: 24/05/2023


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