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Administrator

4 months ago

Heywood, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
**We have an exciting opportunity within HMR Children's Integrated Community Services for an experienced Administrator to join our dedicated team in the Single Point of Access and Administration Hub.**

If you are enthusiastic, motivated, have excellent communication, organisational and initiative skills we would like to hear from you.

Shift patterns alternate between 08:00 - 16:00 and 10:00 - 18:00. There may be a requirement to work some Saturday mornings on a rota basis in the future.

Whilst this role can be fast paced and challenging you will receive full training in a supportive environment.

**Main duties of the job**:
The role involves rotating between the SPOA and admin hub. In the SPOA you will answer a variety of telephone calls and queries to support our service users, process referrals, book appointments and support all functions of the Single Point of Access for Children.

In the admin hub you will provide comprehensive and confidential overall office administration including taking the minutes of meetings and providing assistance to the Service Leads and Clinical Teams. You will also work collaboratively with other administrative colleagues and support staff.

**Working for our organisation**:
Rochdale Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place destined to be different. Rochdale puts co-operation and co-design at the forefront of its health and social care. This is the place with community based integrated care at its heart. Rochdale Infirmary, and the adult and children’s community services across Heywood Middleton and Rochdale, consists of professionals from health, social and voluntary sectors. A place leading the way in life-enhancing, integrated care.

**Detailed job description and main responsibilities**:
**Person specification**:
**Essential qualifications**:
**Essential criteria**:

- RSA 3 or NVQ3 or equivalent

**Desirable criteria**:

- European Computer Driving License (ECDL) or similar
- Shorthand qualification
- Paris trained

**Knowledge/Skills/Training/Exp**:
**Essential criteria**:

- Ability to organise and prioritise workload.
- Experience of working in a secretarial/clerical role
- Experience in taking meeting minutes
- Experience of organising team meetings and group sessions.
- High level of secretarial and administrative competence.
- Ability to demonstrate a high level of accuracy.
- Good communication skills with the ability to liaise with a wide range of people in a professional manner
- Ability to preserve confidentiality of information
- Ability to work in a pressurised work environment with constant telephone and personal interruption

**Desirable criteria**:

- NHS or healthcare experience or experience of working in public sector
- Experience of using an electronic patient appointment and record system
- Knowledge of/willingness to use spread sheets.
- PowerPoint for creating PowerPoint presentations

**Work related circumstances**:
**Essential criteria**:

- Flexible/time management Skills
- Willing to carry out All duties and responsibilities of the post in accordance with the Trusts Equal Opportunities and Equality and Diversity policies.
- Use of a car or access to a means of mobility

**COVID-19 Vaccination Information**
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**Employer certification / accreditation badges**: