Head of Infrastructure Services

1 month ago

Leeds, United Kingdom TransUnion Full time

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
We Are TransUnion:
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

**What You'll Bring**:
We’re looking for a Head of Infrastructure Services o join our growing team.

**Day to Day You’ll Be**:

- Lead the Infrastructure Services teams located across multiple regions, in supplying Platform-as-a-Service to the UK delivery and operational teams.
- Foster a culture of DevOps into the delivery (development) and operations teams you work with to foster a high degree of cooperation, learning and coordination between these areas.
- Embed a culture of infrastructure-as-code to achieve rapid, repeatable, and reliable deployments and maintenance of all IT platforms the team provides.
- Mentor and coach members of the Infrastructure Services Teams to encourage that everyone is working to, and improving on, high quality standards, whilst being a leader in innovating new methods to ensure we can deliver reliable solutions efficiently.
- Support the IT Ops director in the management of budgets (both CAPEX and OPEX).
- Effectively manage and own relevant technical and business risks
- Manage key suppliers, holding them to account and using their expertise as required.
- Drive data-driven discussions to articulate the need for new deliveries into the business, supporting the writing of business cases and supporting artefacts.
- Support the governance process for delivery by holding a place on the UK Technical Design Authority in conjunction with the Architecture team.

**Essential Skills & Experience**:

- Commercial experience of leading and managing Infrastructure and network teams in a large global enterprise Fintech business.
- Ability to motivate and inspire teams and successfully introduce improvements through, for example, the adoption of best practices.
- A can-do attitude and strong personality to own problems and find solutions.
- Strong background in infrastructure or network operations\delivery including cloud platforms such as AWS and Azure
- Excellent problem-solving skills.
- Ability to find and define project requirements.
- Ability to lead discussion and influence decisions within the field of infrastructure specialism.
- Strong Information Security / Cyber Security awareness.
- Strong interpersonal and communication skills, able to communicate at all levels of the business, both technical and none technical
- Collaborative approach to working with technical and non-technical teams across the business.
- Willingness to learn and embrace industry developments and practices from both a Development and Operations background.
- Strong knowledge of Financial Industry regulations.
- Familiar with working to financial controls, P&L, forecasting etc.
- Able to work in a process and governance heavy environment.

**Impact You'll Make**:
**What’s In It For you?**

At TransUnion you will be joining a friendly, forward thinking global business.

We’re happy to talk flexible working. We operate a hybrid model allowing you to explore the balance of work and hours from home and/or from our offices in Leeds or London.

As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

- 26 days’ annual leave + bank holidays (increasing with service)
- Global paid wellness days off + a bonus day off to celebrate your birthday
- A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
- Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
- Access to our diversity forums and communities so you can get involved in causes close to your heart.

**TransUnion - a place to grow**:
**Interview & Hiring Process**

Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

**Reasonable Adjustments**

**#LI-Hybrid**

**Find out more about Life At TU UK**:
TransUnion Job Title

Sr Manager, Systems Engineering and Programming

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