Student Services Administrator

6 days ago


Manchester, United Kingdom dBs Music Full time

Job Advert

**Student Services Administrator**

**About The Role**

dBs Institute’s Student Support Services offers a diverse range of support and services, including: 1-2-1 support such as counselling, academic and additional learning needs support; support with funding; DSA support; study skills and more. The role of student services administrator is to assist in the coordination of the student support services offer by signposting students and supporting the centre’s administration requirements.

**The role includes, but is not limited to**:

- Positively supporting students with accurate information at all times regarding their course and support needs
- Manning the main reception area, answering phones, welcoming visitors and advising students.
- Coordinating student enrolments and course registrations
- Supporting and assisting tutors, Course Leads and Centre Manager in administrative tasks including organising meetings i.e. disciplinary, support, 121 etc.
- Monitoring registers and attendance
- Working to identify students that might be at risk of failing or dropping off the course on HE provision.
- Providing information, support and guidance to students and applicants on what funding and student finance is available. As well as what benefits and external financial support they may be entitled to.
- Where the college/university cannot support learners, the student support team will signpost to the relevant agencies where necessary.
- Support the Centre Manager with annual and ongoing timetabling.
- To Support the Admissions Team to facilitate interviews and campus tours.
- To provide excellent customer service and accommodation support to existing and prospective students.

Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees.

What do we have on offer?

Generous Holiday Allocation: 30 Days annual leave plus bank holidays.

Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work

Staff Discounts & Benefits: Access to a benefits platform which offers discounts at over 800 retailers

Inspiring Creators. Empowering Innovation.

We’re on a relentless mission to empower creative people by providing the experience, education and opportunities needed to pursue a life in the creative industries.

For 25 years we’ve been focused on providing an exceptional educational experience that equips you with the technical skills, theoretical knowledge, and entrepreneurial mindset needed to succeed in a constantly evolving industry. Our goal is to empower you to think critically, approach your work with curiosity, experiment, and take risks to push the boundaries of creative technology.

We're big believers that innovation flourishes in a community that's diverse and collaborative. That's why we're dedicated to creating an environment that celebrates and supports a wide range of voices and perspectives. We encourage creativity and the sharing of ideas; a space where everyone is valued and treated with respect, where every member of our community has the opportunity to contribute their unique talents and ideas.

At dBs Institute, we’re nurturing a new generation of creative professionals who will use their skills and passion to make a positive impact on the world.

Working for dBs means working with colleagues who are talented, hard-working, dedicated and fun people so that we can give our students the best experience possible.

dBs is part of the Access Creative College wider group.

Applications are to reach us by 28th April 2024. Please note that we may interview prior to the closing date.



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