Credit Controller

3 weeks ago

Cheltenham, United Kingdom Harrison Clark Rickerbys Legal LLP Full time

**About The Role**:
***

We are currently looking to hire a new Credit Controller to join our Revenue Management team who are based in Cheltenham. This is a small but busy team who are a fundamental part of the HCR family. Here at HCR we have 10 offices spread across England and Wales with c880 employees.

The purpose of the role is to help maintain an effective and professional credit control system for the company reducing risk to the business and ensuring excellent client relationships. You will provide an efficient, customer-focused and reactive quality credit control service in line with best practice benchmarks.

Duties will include:

- Assisting in achieving monthly cash collection targets
- Liaising directly with clients in chasing outstanding and overdue balances.
- Ensure accurate records are kept of all conversations / communications with clients
- Production of monthly statements & letters
- Liaise with departments in order to ensure that they are kept informed of progress on payments.
- Assist in the suspending of bills procedure where instructed and appropriate.
- Assist in the management of instalment payments checking that they are received as agreed and chase when instalments are missed.
- Assist in the process of how debts are passed to Debt Recovery.

**About You**:
***

You will need:

- Experienced using Excel ideally at an intermediate level
- Proficient using Outlook
- Previous Customer Service / administration experience
- Confident communication skills
- Customer focused
- Calm and solution driven
- Training will be provided

**About Us**:
***

What we offer:

- Scottish Widows Pension Scheme
- Support staff bonus scheme
- 27 days annual leave (plus public holidays)
- Happy People / Perks at Work benefits portal
- Cycle to Work scheme
- Life Assurance
- 1/3 gym membership contribution
- Flu vaccinations

**What does HCR believe, achieve and stand for?**

As a Times Best Law firm, among the UK Top 70, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We’re flexible and responsive to the needs of our clients, delivering the best outcomes for them. We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society’s Lexcel quality mark in recognition of our compliance and client care standards.
With eleven offices in England and Wales our well-established presence stretches from west to east, ensuring clients can access a full-service legal offering no matter where they’re located. We’ve expanded significantly in Birmingham, Cardiff and the Thames Valley, and our merger with Hewitsons has led to the addition of two new office locations (Northampton and Milton Keynes), and even further growth in London and Cambridge.
With solid connections in the communities we work in, and a track record of delivering legal advice to businesses and individuals throughout the areas we base ourselves in, our clients continue to value our approach to providing legal advice, in the way they need, when they need it.**At HCR, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients.**

***

**Apply**

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