Retail Assistant

5 months ago

Alnwick, United Kingdom The Alnwick Garden Full time

Retail service assistants are required to be flexible according to business requirements. The focus of each job may vary however, it is expected that activities will typically include but is not limited to the following:
**Hourly Rate **£10.67

**Duties and Responsibilities**

Provide exceptional customer service to visitors to The Alnwick Garden

Answer retail queries both in person and over the phone, selling and promoting the goods available to visitors in the Gift Shop, by offering excellent customer service

Replenish the shop floor stock; this includes carrying or lifting stock from the store to the shop.

Operate our till system in accordance with the Alnwick Garden’s financial procedures.

Process new deliveries, unloading, unpacking and checking stock against delivery notes.

Restock goods and ensure appropriate displays of merchandise

Clean and keep tidy back of house areas

Report to line manager any feedback, complaints, suggestions, stock needs, breakages, faults or hazards identified during the course of the work

Undertake relevant training as required

**Personal Specification**

The successful applicant will have

1-2 years’ experience in a retail services environment desirable

Good level of written and spoken English

The ability to work well under supervision and follow instructions

Self motivation

Adaptability and flexibility

A customer focused attitude

An excellent communicator with colleagues and customers

A Positive attitude

A Willingness to learn

A focus on quality

Commitment & excellent attendance

Basic numeracy; ability to calculate and check change, basic addition and subtraction

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