Retail Team Leader

3 weeks ago


Severn Stoke, United Kingdom National Trust Full time

If you're interested in becoming a Retail Team Leader and have the appetite to engage with visitors and boost our retail potential, then you could be the person for this job.

**The Hours**:1170 per year, average will be 3 days per week with weekend working expected on a rota basis

**The Salary**:£12,612.60 per annum

**Duration**:Permanent

This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

**What it's like to work here:This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).**

As Team Leader, you will report to the Retail Manager and work together to drive the retail business at Croome. The retail team consists of both staff and volunteers who are all passionate about their roles and delivering a great experience for customers.

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing:You'll be required to support the day to day management of the property retail operation so that it is commercially successful and consistently exceeds our visitors expectations. You'll monitor stock and merchandise products to achieve stretching financial targets, leading by example when it comes to maximising our profitability and income.

You'll also supervise paid and voluntary retail staff and work effectively alongside colleagues elsewhere in the property to deliver great service to visitors, promoting and enhancing the property's sense of place.

**Please read the role profile, attached to this advert.**

Who we're looking forWe'd love to hear from you, if you:

- Are able to demonstrate strong customer service ethos
- Have strong people skills enabling good relationships
- Have knowledge of retail best practice including selling and merchandising skills and effective space management.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (1170 hrs py)


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