Customer Service Administrator

1 day ago


Bourne End, United Kingdom Drift Limits Full time

This is an exciting opportunity to join our industry leading Driving Experience & Motorsport Academy centre in a pivotal role.

We are seeking a friendly, sociable, well structured and organised individual with an impeccable attention to detail, great communication skills and a focussed attitude.

Experience in administration is a must, with impeccable English literacy and language skills who can communicate effectively and efficiently in a polite, friendly manner.

High Level of IT Skills are a must, with adaptability and inter-suite skills required.
Ability to use web-based software (eg: Google Suite) as well as traditional Office Software is highly important. Spreadsheet experience is mandatory.

The ability to multi-task and prioritise jobs is crucial, with time and task management abilities being prioritised only behind accuracy.

An interest in cars and motorsport is beneficial but not essential.

The Applicant will be employed in a full-time position and will be based at our office in our rapidly growing driving experience centre or at our performance garage ‘DL Performance’ - both located in Hemel Hempstead.

The ability to oversee and work with others in a team is a must - with communication between team members, co-operation and distribution of tasks being a priority.

The ability to effectively train future colleagues once you have mastered procedures is an admirable trait.

They must be computer literate with a grounded understanding of word and excel spreadsheets, but most importantly be approachable, enthusiastic and sociable towards customers and peers.

Essential:

- Administration Experience.
- Great Organisation Skills.
- Impeccable Attention to Detail.
- Perfect English Literacy and Language Skills.
- IT skills including Office Software with Spreadsheets a must.
- Multi-Tasking Skills and ability to prioritise and work efficiently to deadlines.
- Friendly telephone manner with ability to drive a conversation effectively.

Ideal but not Essential
- Team-Leading Experience.
- Collaborative workload Experience.
- Training Experience.
- Interest in Motorsports, Motoring and Knowledge of Cars.
- Experience with web-based platforms such as Google Suite, WordPress, Mail Chimp etc.

**Salary**: £22,000.00-£27,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Bonus scheme
- Performance bonus

Reference ID: Customer Service Administrator



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