Customer Assistant

5 months ago

Nottingham, United Kingdom M&S Full time

**Summary**

Cafe Customer Assistant
**All the details**

**Work Pattern**

Sun 10.30 -16.30
Sat 10.00 - 16.00

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom The Vaults Group Full time

    The Vaults Group, a leader in security is bringing safety deposit boxes back to the High Street. This privately owned company now seeks a customer assistant to join our team in Nottingham. You will have a wonderful way with people, a keen eye for detail and excellent customer service skills. **Benefits** - Birthday off each year as a free holiday - Company...

  • Customer Assistant

    3 weeks ago

    Nottingham, United Kingdom Buzz Bingo Full time

    Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Nottingham Top Valley Club offering a 12-20 Hour contract which is fully flexible over 7 days.The Role You’ll PlayAs a Customer...

  • Customer Assistant

    3 weeks ago

    Nottingham, United Kingdom BUZZ Bingo Part time

    Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Nottingham Top Valley Club offering a 12-20 Hour contract which is fully flexible over 7 days. The Role You’ll Play As a Customer...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom Buzz Bingo Full time

    **Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!** *** **Join us as a Customer Assistant in our Nottingham Top Valley Club offering a 12-16 Hour Contract which is fully flexible over 7 days working evenings and...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom Buzz Bingo Full time

    **Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!** *** **Join us as a Customer Assistant in our Nottingham Top Valley Club offering a 12-16 Hour Contract which is fully flexible over 7 days.** **Join Our Team of...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom M&S Full time

    **Summary** Foods Customer Assistant **All the details** Work Pattern: Monday 12:00 - 16:00 Thursday 6:00 - 10:00 Friday 6:00 - 10:00 Saturday 6:00 - 10:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom M&S Full time

    **Summary** Foods Customer Assistant **All the details** Work Pattern: Thursday 12:00 - 18:00 Friday 12:00 - 18:00 Saturday 12:00 - 18:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of...

  • Customer Service Assistant

    5 months ago

    Nottingham, United Kingdom Deuce Associates Full time

    **Customer Service Assistant** **~ Nottingham** **~ Graduates & Career-Changers Welcome ~ Full Training Provided ~** **Customer Service Assistant Role** As a Customer Service Assistant, you will engage in a variety of office-based tasks and field-based interactions with customers and clients. Here's a detailed overview of your day-to-day duties and...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** **Work pattern** This is a temporary position Vacancy 1 Sunday 1100-1615 Monday 1000-1515 Tuesday 1000-1515 Vacancy 2 Thursday 1000-1615 Friday 1100-1615 Saturday 1100-1615 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** **This is a permanent position with the following work pattern**: **Sunday 11:00-15:00** **Wednesday 12:00-16:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** **Work Pattern** Tuesday: 10:00-16:00 Thursday: 10:00-16:00 Friday: 11:30-17:30 Saturday: 11:30-17:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** **Work Pattern** Sunday-10:30-16:30 Saturday-11:30-17:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** **Work Pattern** Sunday: 10:30-16:30 Monday: 08:30-14:30 Wednesday:11:30-17:30 Thursday:11:30-17:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** **Working pattern** Sun 10.30 - 16.30 Sat 10.30 -17.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** This is a temporary vacancy, working in the café at the Nottingham Giltbrook store. Vacancy 1: Sun 1000-1400 Mon 1200-1600 Tues 1200-1600 Thurs 1100-1500 Vacancy 2: Mon 0900-1300 Tues 0900-1300 Thurs 1300-1700 Sat 1000-1400 **Purpose** - To deliver a great shopping experience for their customers,...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom Lidl Full time

    Summary £XX - £XX per hour | [XX] hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom Lidl Full time

    25 to 30 hours Summary £12.00 - £13.00 per hour | 25 to 30 hours contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a...

  • Customer Assistant

    5 months ago

    Nottingham, United Kingdom Lidl Full time

    Part Time Summary £12.00 - £13.00 per hour | 20 to 30 hour contract | Shifts between 5am to 11pm | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other...

  • Customer Service Assistant

    5 months ago

    Nottingham, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Ruddington, NG11 6LJ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Services Assistant

    5 months ago

    Nottingham, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...