Crisis Café Administrator

6 months ago

Birkenhead, United Kingdom Spider Project Full time

We are recruiting a part-time Administrator to be located at our Compañeros Crisis Café in Birkenhead. The hours will be between 25 and 30 per week to be worked over 5 days, however we are flexible to some degree as to the start and finish times, and we will seek to agree this based on your preference. The full time equivalent salary for this role is £20,500.00 and the actual salary will be pro rata to the agreed number of hours.

**About Spider Project**

Spider Project is a Wirral based Community Interest Company, dedicated to creating opportunities for people to be happier, healthier and well-connected. We are committed to transforming peoples’ lives and places through creativity, social, environmental, enterprise and democratic action. We believe everybody has a place within our community and everyone is an asset. We provide a creative environment for our Members to be the best they can; we do not have clients, customers or service users - only Members, welcomed by our values: ‘Community-Trust-Honesty-Respect.’

In Birkenhead, we run an abstinence project for people with former substance misuse issues and / or mental health issues as well as the Compañeros Crisis Café which aims to divert people away from Accident and Emergency (A&E) and other traditional crisis services by using our dynamic Creative Recovery approach.

Compañeros offers a non-clinical setting to support individuals out of crisis and, when appropriate, engage with the Spider Project’s creative recovery programme and access other support.

We welcome potential job applicants to visit us at Compañeros to gain a better understanding of our work. Please message us to set up a visit.

**Overview of Role**

You will provide administrative support for the Compañeros Crisis Café to include;
- updating and maintaining the database, organising members' files, checking and inputting contact records onto the database, sending letters to members, and providing any other administrative support as required.
- maintaining calendars to manage team commitments, use of rooms etc.
- welcoming members, volunteers and other visitors as they enter the building
- Assisting with rostering staff and organising cover in case of absence
- Liaising with estates / appointed contractors to resolve building issues
- Ensuring that the office is always well resourced and equipped

**Working Hours**

Compañeros is open 365 days per year between 10.00am and 10.00pm. This is a part-time position, working 25-30 hours per week, but with flexibility in respect of start and finish times within our operating hours.

**What We Offer**
- A friendly, supportive, and encouraging working environment underpinned by our values of Community, Trust, Honesty and Respect
- 33 days of annual leave inclusive of bank holidays
- Health cash plan: receive money towards dental and optical care, complimentary treatments such as chiropractic, osteopathic and acupuncture treatments, as well as remote access to GP, counselling, and physiotherapy sessions
- Free in-house holistic therapies for staff
- Contractual sick pay allowance

**Job Types**: Part-time, Permanent
Part-time hours: 25-30 per week

**Salary**: £20,500.00 per year

**Benefits**:

- Additional leave
- Company pension
- Health & wellbeing programme
- Sick pay

Work Location: In person

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