Administrator and Payroll Support
3 weeks ago
Salary: £27,000.00-£30,000.00 per year
JOB TITLE: Administrator/Sales support
DEPARTMENT: Branch
BRANCH Ealing Broadway
REPORTS TO: Branch Manager
DATE: January 2023
1. JOB PURPOSE
To lead administrative support to including adding temporary worker records to the Eclipse system, ensuring client details provided are correct, that all documents provided meet both company, client and legal compliance and undertakes ad hoc duties in the office as required by management.
The administrator’s role is to facilitate the consultants and manager being able to spend time selling to clients and spec’ing out registered workers. This is a non sales roll but requires the individual to get to know fully all existing clients and be able to cover their recruitment needs while the Consultants are selling to new business.
2. BACKGROUND
The administrator is responsible for ensuring that payroll is processed within agreed timescales, that timesheets are all correctly authorised, that weekly payroll files are maintained so that queries can be quickly resolved. The worker files and Eclipse record are checked to ensure that all workers are fully compliant and to relay any issues with compliance immediately to the Branch
Manager. The administrator will also keep track of stationery, PPE, and other items that the office needs to ensure smooth operation, details of any stock required to be communicated to the
Branch Manager. You will ensure the booking plan is kept up to date showing all workers are booked out to the correct client and at the correct time.
3. PRINCIPAL KNOWLEDGE, SKILLS, AND BEHAVIOURAL INDICATORS
Ability and tact to develop a working relationship with clients and temporary workers.
Liaise with consultants and client on receiving payroll, advised on payroll queries.
Maintain a weekly payroll file
Send and receive references and Holiday requests for workers as required
Carry checks on qualifications including DVLA checks
Perform ad-hoc duties as required for the smooth operation of the branch.
Report all issues that could have a detrimental effect on the business to the Branch Manager, this includes lost orders, no shows.
Team Support
4. PRINCIPAL ACCOUNTABILITIES i. Receive and check time sheets from temporary workers. ii. Enter all worker hours onto Eclipse iii. Ensure al Eclipse timesheets are correct and able to be exported iv. Deal with pay queries v. Send worker details to the most appropriate 3rd party payroll processor vi. Check payroll reports for all workers to ensure correct hours and rates have been processed vii. Scan all authorised timesheets and signing sheets to payroll viii. Enter and update all operative details and changes ix. Ensure that all workers remain compliant to legal and client criteria x. Liaising with the Branch Manger on issues affecting the office
OTHER GENERAL
In addition to the normal duties the employee is expected to undertake other ad hoc tasks consistent with his/her ability and fitness.
Its important to stress that we have made a big point of the payroll connection chasing time sheets and loading the hrs to make sure the workers are paid accurately and on time. However, this roll is as by the title a huge support roll to the branch and the customer service side and the dealing with our clients is just as important and somebody with an excellent telephone manner is as important as the individual with good data entry skills.
Our clients are 24/7 and so are we, with this in mind this roll has NO sales side to it but will involve you taking the company mobile and being on call for 1 in 3 weeks.
**Job Types**: Full-time, Permanent
**Salary**: £27,000.00-£30,000.00 per year
**Benefits**:
- Casual dress
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Payroll: 1 year (preferred)
Work Location: One location
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