Business Administrator

3 weeks ago

Harrogate, United Kingdom Evolve Psychology Services Full time

**Company description**

We are an independent psychology practice with bases in Harrogate and Huddersfield specialising in neuro developmental assessments and emotional wellbeing therapeutic services for children, young adults, adults and families. We also undertake expert witness assessments.

We have been awarded NHS contracts offering combined neurodevelopmental assessments on behalf of NHS Trusts and therefore have both NHS and privately referred clients.

**Job description**

A Business Administrator is required to support the day to day running of the private practice for a team of clinicians as well as key delivery, finance and administration linked to the NHS contracts and services we provide. The post holder will be working from our base in Harrogate.

Hours would be full time (9-5 Monday

Tasks include (but are not limited to):

- Invoice raising, debt chasing, reconciling payments
- Appointment and operation booking
- Diary management
- Liaising with referrers, patients, clinicians
- Liaising with the NHS contacts
- Attending NHS contract meetings
- Database development and management
- Minute taking
- Ordering of materials/ office stock
- Liaising with insurers regarding payments and authorisation for treatment
- Taking card payments from patients once systems are implemented
- Letter processing
- Taking meeting minutes
- Processing incoming and outgoing paper and electronic mail
- Management and monitoring of key service delivery databases e.g. referrals and assessment databases to ensure smooth service delivery
- Comply with GDPR, confidentiality and information governance at all times

Experience of using patient notes/ CRM/ accounting systems

Team player who can also work autonomously

Understanding of patient confidentiality

Ability to work under pressure and in a busy environment

Has initiative and can think on their feet

Great time management skills

Systematic and Efficient

Assertive

Reliable

Methodical

Customer service experience essential

Professional, friendly and helpful

Well presented

Positive 'can-do’ attitude

**Training to be provided**:
Practice management software platform - Pabau

Accounting Software

Full Induction regarding service delivery processes.

**Additional information**

Holidays: 28 days per year plus bank holidays based on working 5 days per week.

Pension: Workplace pension

This is not a remote working position and therefore the post holder will be based at our premises at Windsor House, Harrogate, HG1 2PW

**Job Types**: Full-time, Permanent

**Salary**: £22,164.60-£23,060.41 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

COVID-19 considerations:
We operate a Covid Safe policy within the clinic and have a COVID-19 policy in place.

Ability to commute/relocate:

- Harrogate, HG1 2PW: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Business administration/ accounting: 1 year (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Evolve CSM

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