![Liberty](https://media.trabajo.org/img/noimg.jpg)
Tenant Liaison Officer
1 week ago
Liberty has an exciting opportunity for a Tenant Liaison Officer to join our team, based in Knowsley, Merseyside. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £22,734 per annum Plus Excellent Benefits
We are an experienced and innovative construction firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, electrical installations and property building and maintenance services, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.
The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.
**Responsibilities for this Tenant Liaison Officer will include**:
Provide a high-quality service by liaising between the client, tenant & Liberty staff
Understanding tenant requirements
Support the reduction in complaints
Support customers, particularly any vulnerable customers
Manage client relationships to engage on access procedures, installation programmes and community engagement
Support the wider Liberty team in managing customers and improving customer experience
Engagement with field and work planning teams
Ensure all customer details on all systems are accurate to keep clients updated
**What we are looking for in our ideal Tenant Liaison Officer**:
NVQ Level 2 or customer related discipline, GCSE or equivalent standard in Maths & English. Valid driver’s license essential. Customer service experience, ideally within a social housing environment (Desirable). Experience of the use of Microsoft Office Software including Outlook, Word, Excel & Access. A caring & empathetic individual who understands and supports the needs of a diverse cross section of customers who has analytical skills and the ability to manage change, problem solve & manage own workload.
**We offer a range of benefits for a rewarding career including though not limited to**:
- Pension scheme
- 23 days Annual Leave, plus Bank Holidays
- Cycle to Work scheme
- Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
YuLife, includes:
- Life Insurance/Death in service benefit - 2x annual salary value
- Smart Health (including round the clock access to 24/7 UK-based GPs)
- Best Doctors to provide a second opinion on complex cases or diagnosis
- Mental Health Supprt, 4-6 sessions with a psychologist or psychotherapist
- Online Health Check
- Nutrition consultations
- Online fitness prgramme
- YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
- Free will writing
- Reward scheme for healthy behaviours to earn YuCoin which can be redeemed on the app for vouchers/rewards.
- Exclusive membership and wellbeing product discounts
Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
- Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
- Discounted gym membership
- Savings on cinema tickets, travel, holidays & retail
- In addition to the above, at Liberty _we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards_, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required._
- As part of our recruitment process all employees need to be vetted and undertake pre employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty._
If you have the desire to work in a busy and high performing team, why not join us as our Tenant Liaison Officer click “apply” below - we want to hear from you
-
Tenant Liaison Officer
4 weeks ago
Kirkby, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Tenant Liaison Officer to join our team, based in Knowsley, working on Wigan Contracts. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £22,734 per annum Plus Excellent Benefits! We are an experienced and innovative Heating and Compliance...
-
Tenant Liaison Officer
3 weeks ago
Kirkby, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Tenant Liaison Officer to join our team, based in Knowsley. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £24,960.00 per annum Plus Company Van, Fuel Card Plus Excellent Benefits! We are an experienced and innovative Heating and Compliance...
-
Tenant Engagement Officer
3 weeks ago
Kirkby in Ashfield, United Kingdom Mansfield District Council Full time**Department** Ashfield District Council **Reference** ADC1413 **Salary details** £32076 - £32076 **Job term** Full Time **Hours** 37 **Closing Date** 12 February 2024 Ashfield District Council has an exciting opportunity for a Tenant Engagement Officer to join our housing team, working directly with our tenants, leaseholders, and other...
-
Income Officer
2 weeks ago
Kirkby in Ashfield, Nottinghamshire, United Kingdom Venn Group Full timeIncome Officer Immediately RequiredLocation:Nottingham (On site for initial 4 weeks - then flexible hybrid)Length:6 MonthsHours: Monday to Friday 09:00am - 17:00pmPay: £23.25 per hour VIA UmbrellaVenn Group are currently recruiting for an experienced Income Officer to be based in Nottingham. Said individual shall work on site and conduct visits when...
-
Sub Contract Liaison Lead
4 weeks ago
Kirkby, United Kingdom Kworks Full timeWe are a contractor for the provision of Mechanical, Electrical and Telecommunications services. We have been an established national organisation, with contracts covering the length and breadth of the UK and Ireland. We believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values...
-
Parent Support Specialist
4 weeks ago
Kirkby Lonsdale, United Kingdom Witherslack Group Full time**Those huge small victories** We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. We are looking for someone who has the right skills, empathy, care and passion to be our new ‘Parent...
-
Commercial Administrator
3 weeks ago
Kirkby Lonsdale, United Kingdom Witherslack Group Full time**Those huge small victories** We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. We are looking for someone who can passionately represent Witherslack Group’s visions, aims and...
-
Parent Support Specialist
2 weeks ago
Kirkby Lonsdale, Cumbria, United Kingdom Witherslack Group Full timeThose huge small victoriesWe are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. We are looking for someone who has the right skills, empathy, care and passion to be our new 'Parent...