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Parts Advisor

4 months ago

Salisbury, United Kingdom Hendy Group Full time

We have an exciting opportunity for a Parts Advisor to join our friendly and hardworking team at Salisbury Land Rover. This role will offer variation whilst also giving you the opportunity to provide exceptional customer experience within a sales environment.

**The Opportunity**:
As a Parts Advisor you will:

- Be key in delivering our customer satisfaction, volume and profitability objectives, both individually and as part of a team.
- Ensure that walk-in and telephone enquiries are promptly dealt with.
- Own and deliver your individual sales objectives consistently across each month.
- Engage in the administrative areas of the parts department, as well as assisting and supporting stock control policies and deliveries.
- Deliver an exceptional experience to internal, trade and retail customers.

**The Rewards**:
As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- Effective communication (verbal and written)
- Organisational skills in order to professionally interact with customers face to face and over the phone;
- Commitment to delivering customer service excellence;
- A good standard of numerical reasoning;
- A keen eye for detail;
- Previous experience in a target driven role would be advantageous but not essential;
- Experience with CDK/Keyloop (advantageous but not essential); and
- A full UK driving licence (advantageous but not essential).

**The Company**:
Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivery 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.