Senior Internal Communications Consultant

7 months ago

Swindon, United Kingdom Zurich Insurance Full time

**Location: Whiteley or Swindon (some travel will be required)**

**The opportunity**:
A fantastic opportunity has arisen to join the Internal Communications team as a Senior Internal Communications Consultant. Working collaboratively with both the Internal Communications team and with key stakeholders across the business, you’ll be responsible for taking a broad view to communications planning and delivery. You’ll provide expert employee communications advice and support, aligned to the Internal Communications strategy. Your focus on planning and co-ordinating communications output will deliver a joined up and consistent approach that delivers the right communication to the right audience at the right time. Ultimately, your work will help drive employee engagement and help to encourage good people management and leadership behaviours.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

**What will you be doing?**

You’ll have an excellent grasp on the commercial and cultural challenges faced by the business so you can:

- Help build a robust plan of communications activity that demonstrates a planned, joined up and consistent approach to communication business strategy.
- Drive Internal Communications advice, planning, coordination, delivery and measurement that results in realistic, measurable and value-adding activity.
- Help the business define its audiences and the messages it needs to communicate.
- Consider how new channels, particularly digital ones, might change the way the business communicates to employees.
- Help create a sense of pride within the business through engaging and creative communication activities.
- Help employees to feel trust in our business, and encourage feedback/two-way communication.

Support strategic projects and play a key role in helping colleagues understand, accept and be advocates for business change

**What are we looking for?**

As a team player with project management experience and excellent networking skills, you will:

- Support the Internal Communications Business Partners, ensuring delivery of activity to time and budget against agreed objectives.
- Work collaboratively within Internal Communications to share experiences and best practice.
- Craft communications activity effectively, collaborating with colleagues from Corporate Affairs and Marketing to ensure a joined up approach that exploits any opportunities to align messaging.
- Think creatively around complex delivery requirements, have the drive, energy and confidence to innovate and have a passion for learning new things.
- Have a mature approach to measurement that uses research tools to shape activity and demonstrate its success.
- Build and utilise networks both inside and outside the business and establish effective relationships.
- Take ownership and demonstrate personal commitment to delivering for the business.

Reporting into the Head of Internal Communications, you’ll have experience of internal/change communications in large, complex companies with a track record of delivering end-to-end activity from shaping a brief to measuring results. You’ll need fantastic attention to detail, exceptional project management skills and the ability to quickly grasp and articulate key messages to different audiences. Finally, you’ll need excellent stakeholder management with the ability to build rapport, influence and challenge at all levels within the business.

**What happens next?**

**Who we are**:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

**Our Culture**:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want o

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