Commercial Account Handler

5 months ago

Godalming, United Kingdom The Benefact Group Full time

**Working hours**:35 hours per week, Monday to Friday

**Duration**:Permanent

**Location**:Godalming or London

**About the role***:
Lycetts are looking to recruit an Experienced Commercial & Corporate Account Handler, based at their Godalming or London office to provide dedicated support to a small but successful team. Experience in the leisure sector would be an advantage but is not essential. General commercial/corporate handling and a good depth of knowledge and experience are essential. It is suitable for those who are used to managing their own time and prioritising their workload.

The role includes responsibility for assisting with the management of existing clients’ insurance business. Full training in all aspects of the job will be provided.

**Key responsibilities**
***:

- To contact clients and prepare renewal documentation prior to renewal.
- To answer incoming new business enquiries and prepare new business submissions and quotations.
- To negotiate alternative quotes - prior to renewal dates - where appropriate.
- To deal with all documentation, invoices, credit notes, etc. ensuring a smooth and trouble free renewal/new business process for the client.
- To act in line with client requests and deliver beyond expectations.
- To comply with file management, compliance procedures and FCA guidelines, maintaining clear records up to date at all times.
- To foster good relations with insurance companies.

**Knowledge, skills and experience**
***:

- A proactive, organised approach to all activities.
- Confident and clear communication skills - both written and oral.
- Good negotiation skills and the ability to build relationships with both clients and insurers/underwriters.
- Good organisational ability.
- Well presented, hardworking, pro-active team player with the ability to act on their own initiative.
- Ability to work solo and as part of a wider team.

**What we offer**
***:

- A competitive salary
- Flexible and hybrid working available upon successful completion of probation
- Competitive Personal Pension
- Annual Bonus scheme (Discretionary based on individual and company performance)
- Life Assurance cover up to 4 x salary
- 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
- Career development opportunities with funded support and financial incentives for all professional qualifications.

**About us**:
**Committed to making a difference**:
We think that people are looking for something worthwhile in a company beyond the workplace. Our employees are encouraged to take at least one day a year to help a charity of their choice, offering practical and professional support, as part of our MyGiving programme.

Our staff know how to work hard but also how to enjoy themselves We pride ourselves on creating an appropriate work-life balance, valuing wellbeing, flexibility and being part of a team.

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