Account Handler

**Working hours**:35 hours per week, Monday to Friday

**Duration**:Permanent

**Location**:Godalming (hybrid working available upon successful completion of probation)

**About the role***:
Join Lycetts as an Account Handler

This pivotal role, based in our Godalming office, offers dedicated support to a small but successful team to service our Farm & Estate and HNW Household clients. If you possess a wealth of knowledge and experience within Insurance, we'd love to hear from you.

As a crucial member of our close-knit team, you will be the driving force behind managing existing clients' insurance business. You'll find yourself in a role where you can truly make an impact, with the authority to interact with clients and insurers, ensuring seamless transactions.

This is a fantastic opportunity to join a rapidly growing and forward thinking business, giving you a real opportunity to develop your career and be part of a purpose led organisation

**Key responsibilities**:

- Engage with clients and prepare renewal documentation ahead of renewal dates.
- Be the welcoming face for incoming new business inquiries, crafting impressive new business submissions and quotations.
- Utilise your negotiation finesse to secure alternative quotes, always striving for the best outcome, where appropriate.
- Deal with the documentation, invoices, credit notes, and more, ensuring a seamless experience for our clients.
- Comply with file management, compliance procedures, and FCA guidelines, maintaining meticulously updated records.
- Nurture strong relationships with esteemed insurance companies.

**Desired skills and experience**
***:

- A proactive and organised approach to all activities.
- Communicate confidently and clearly, both in writing and verbally.
- Good negotiation skills and the ability to build valuable connections with clients and insurers/underwriters.
- Good organisational abilities
- Present yourself impeccably, bring your strong work ethic to the table, and contribute proactively within the team.
- Thrive autonomously and harmoniously within a collaborative team setting.

**What we offer**
***:

- A competitive salary - let's discuss it
- Flexible and hybrid working available upon successful completion of probation
- Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
- Annual Bonus scheme (Discretionary based on individual and company performance)
- Life Assurance cover up to 4 x salary
- 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
- Career development opportunities with funded support and financial incentives for all professional qualifications.

**About us***:
**Benefact Group** is a unique international financial services group made up of over 30 businesses. We are owned by a charity and currently the 3rd largest corporate donor in the country, having given away £200 million since 2016. We have an ambitious plan to become the number one corporate donor with strategic objectives in place to double the groups size over the next five years.

We believe it’s essential to attract, empower, grow and reward talented people offer career opportunities and personal development through a fantastic learning and career framework. Luckily for us, the nature of who we are - our giving ethos, our 135 year history and the diversity of what we do - has built a culture of kindness, of great ambition, of passionate people driven to do better and be better.