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Receptionist

4 months ago

Inverness, United Kingdom Craigmonie Hotel Full time

Hotel Reception/Administrative Assistant

Looking for an experienced Reception/Administrative Assistant for a busy city centre hotel.

As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay.

Duties would include;
Checking in & out guests

Reservations - you will be trained to enter reservations onto a PMS (property management system)

Process payments and maintain accurate records of guest transactions

General clerical work

Dealing with all guests’ requests

Collaborate with other hotel staff to ensure seamless guest experiences

This position is 5 days out of 7 with 7/8-hour shift.

**Job Types**: Full-time, Permanent

**Salary**: £11.44-£12.25 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person