Appointment Clerk

3 months ago


Hastings, United Kingdom East Sussex Healthcare NHS Trust Full time

We currently have a great opportunity with a vacancy for an Appointments Clerk within the Outpatient Booking Service at East Sussex Healthcare NHS Trust. The vacancy will be based in the centralised booking office at the Conquest Hospital and is for a part-time 20 hour post. The department covers the hours of service between 08.00-18.00 and some Saturday mornings from 09.00-12.00 on a shift pattern.

The department provides a fast and responsive outpatient appointment booking service. The applicant will be expected to have strong customer service skills and to be adaptable in a busy role.

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.


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