Internal Sales

6 days ago

Arbroath, United Kingdom PDM Buildbase Full time

**Principle Objective**:
To provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit. To effectively work as part of a team ensuring that our customers’ expectations are not just met but exceeded.

**Key Responsibilities**:
**To**:

- Build effective working relationships with customers, in order to understand their requirements thus ensuring that the correct products are supplied.
- Use initiative to identify sales opportunities and offer advice and solutions to customers, thus maximising profitable sales and margin.
- Maintain a clean and effectively displayed work area in line with company policy.
- Ensure that company policies are always followed when producing paperwork associated with sales.
- Liaise with suppliers where necessary.
- Support the Branch Manager and colleagues in working as a team to ensure the branch operates efficiently and effectively within company policy.
- Ensure a tidy working environment at all times in line with health and safety guidelines.
- Actively safeguard against theft of company goods or property by being security conscious at all times.
- Perform any other duties as may be deemed necessary or as may be required by the company.

**Key Relationships**:

- Branch Manager
- Assistant Manager
- Customers
- Other employees
- Suppliers

**Measurements of Success**:

- A strong contribution to branch sales and margin. Meeting and exceeding branch bonus targets.
- Able to demonstrate excellent and up-to-date product knowledge.
- Administration and paperwork is kept accurate and up to date.
- Well maintained and presentable work area.

**Other Important information**
- Must be prepared to fully support the Branch at the twice-yearly stock-take.
- Should be willing to be flexible in duties undertaken e.g. relief counter sales/warehouse/driver duties as and when required.

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