Operations Assistant
7 days ago
The operations team is a core part of the Auction business, made up of various functions Yard team, Inspections, VCP and Imaging. Team members are responsible for ensuring all processes within their department run efficiently, and support the smooth operation of the day-to-day function. Ensuring sales are delivered successfully and operational and customer service excellence are met at all times.
Scope of Role:
To be responsible for coordinating the activity of all the images taken within the pre-sale inspections process. Using Manheim technology and standardised processes to take enhanced images of vehicles, within SLAs and quality standards. These will provide the buyer and vendor a visual representation of the product via Manheim’s website.
Objectives for Role:
To co-ordinate the image taking activity and logistics before or after the inspections process.
To follow the standardised process in order to take enhanced, high quality images of vehicles for onward upload to Manheim’s website.
To set up and adjust technology as required, in order to capture enhanced images in line with the quality standards.
To review and quality check all images taken, to ensure the images meet the standards required.
To upload all images, using technology given to support the onward process of the vehicles.
To work with the operations team to ensure that the image and photography process is in line with other branch processes and that it is working in line with the required timeframes.
To contribute constructively and assist in the implementation and development of best practice around vehicle imagery.
To identify and report system deficiencies to line management and centralised Service desk facility
Skills, Knowledge and Experience:
To have a basic knowledge of HSE legislation.
Must have strong communication skills, communicating effectively with the Yard team and giving clear instructions where appropriate.
Able to demonstrate good time management with the ability to prioritise the workload and work to deadlines.
Able to cope well under pressure in a very busy atmosphere whilst ensuring attention to detail is maintained at all times.
STRICTLY NO AGENCIES PLEASE
We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.
We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's.
INDOR
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