Head of Proposition

6 months ago

London, United Kingdom Mercer Full time

**Head of Proposition & Strategy, Darwin**

An exciting opportunity to join the Darwin team and help to build and shape a newly established discipline.

Darwin is part of Mercer Marsh Benefits (MMB), a 7,000-person strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. In fact, more than 2 million people are already using our platform.

Darwin is a market-leading and specialised global platform and is changing Benefits for Good. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry. We are fast paced, ambitious, people-focused and on a journey to innovate and develop products that truly impact people’s lives and the market in which we operate.

**What can you expect?**
- As the Head of Propositions & Engagement, you will be accountable for Leading the innovation and identification of strategic development and positioning opportunities to deliver stand-out market leadership. This will be achieved by building a forward
- looking market centric intelligence and insight capability and analysing the business opportunities to define and design the Darwin Proposition Portfolio to enhance value to the business.
- You will build and maintain clear understanding of the markets, clients, end users, group distribution channels, Darwin SaaS technologies, services, volume capacities, timelines, costs and pricing structures. You will also lead the engagement communications function to engage and enable colleagues across the business in the features, functions, resources and competitive positioning of the Darwin Product Propositions.
- The team is part of the CPO function that was introduced in 2022 and you will play a pivotal role in further embedding the Propositions Function into the business ways of working.
- This is a varied role in a friendly, fast-paced environment, which will require the successful individual to effectively manage multiple tasks, responsibilities and team members to a high professional standard.

**What is in it for you?**
- Develop as a visualiser, with professional growth and development opportunities.
- The chance to contribute to the development of memorable, visually compelling and impactful presentations that effectively communicate complex information.
- Be part of a Global team with exposure to senior leadership.
- The chance to make a tangible impact on Mercer's sales performance and overall business success.
- A collaborative and supportive work environment that values innovation and continuous improvement.
- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
- Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

**We will count on you to**:

- Further define and refine the functions, roles and ways of working of the Propositions and Engagement Teams.
- Identify, and source, data and insight to Develop and maintain business models for the market opportunities (Demand), business capabilities (Supply) and costs profile (Pricing).
- Through Innovation build this into a clear and dynamic vision for driving the product and business forward to meet and exceed client and market expectations.
- Build positive internal relationships and an understanding of the business across the Darwin organisation structure and MMB Commercial, develop an understanding of the business building support and understanding across teams.
- Working closely with client facing sales and account management teams assess the commercial options for the Darwin business and build a consensus view considering distribution opportunities and challenges.
- By leveraging the above models and collaborating closely with the Product & Propositions Teams, effectively assess and establish the necessary proposition requirements. Subsequently, craft comprehensive product and proposition proposals (business cases) that will undergo evaluation and seek approval from the Darwin Executive Team.
- Define and champion the proposition strategy and objectives to lead innovation across the business. Support development of the proposition plan into established product and services roadmaps.
- Accommodating challenges and requests from the Darwin Executive Team, secure approval for a proposition plan including the product portfolio, target

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