Administrator

6 months ago

Liverpool, United Kingdom Aintree Park Group Practice Full time

AINTREE

PARK GROUP PRACTICE
- Working with Patients to achieve excellence in local health care_

**Job Title**: Administrator

**Reports To**:Patient Services Manager / Information Manager

**Accountable To**:Operations Manager / Partners

**Hours**:24 hours per week

**Salary**:£11.24 per hour

**Job Purpose**

To support the Practice in the delivery of high quality primary care by managing the day to day administrative systems, particularly within the interface between Primary and Secondary care.

**Responsibilities**:

- Provide a confidential, quality administrative service within the practice.
- Manage EMIS Workflow, including; Tasks, Path Links, Registration, GP2GP, Document Management, Referral Management, ERS Management.
- Actively support housekeeping duties to ensure workload is efficiently up to date i.e. maintenance of future task diary.
- Manage the Childhood Immunisation process and Cancer Screening process in line with Practice procedures and actively support regular meetings to review performance.
- Effectively manage online consultation requests and disseminate according to the practice clinical skill set.
- Scanning of administration data and coding of inbound documents, disseminate according to the practice clinical skill set.
- Update and maintain information in the patient medical records with high level of accuracy and attention to detail.
- Manage the registration of new patients, ensuring the appropriate forms are completed and register the patient using EmisWeb clinical system.
- Liaise with PCSE to ensure documentation has been processed efficiently and act on any remedial.
- Amalgamate and balance registration quarterly archives to ensure capitation fees are received.
- Have an understanding, knowledge and be able to work towards the KPI’s, GP Contract and targets set by Partners / Managers.
- Audio typing experience is essential.
- Support the Patient Services Manager / Information Manager with continual review of administration systems and processes to ensure quality and efficiency.
- Support the implementation of key service development initiatives.
- Link with the Patient Services Manager/ Information Manager to ensure all required service information is appropriately recorded and deadlines met.
- Maintain a high level of quality in own work.
- Implement appropriate records management procedures in line with Practice policies to ensure the records are adhered to for both paper and electronic record.
- Accurately update patients’ summary cards.
- Ensuring reports and patients records are available for various agencies and payments are requested / received and is carried out in a confidential and timely manner, in line with Practice policies.
- Process private and legal requests as per practice protocol, ensuring patient confidentiality is always upheld.
- Opening of mail, accurately date stamping and distribute as per the Practice protocol.
- Facilitation of service meetings including taking notes and producing minutes, ensuring accurate records of attendance are kept and timely dissemination of agendas and meetings papers.
- Provide Reception cover as directed.

**Human Resources**:

- Ensure practice policies are followed and update as necessary with particular reference to; appointments, communication, home visits, patient registration, repeat prescriptions, filing systems, births and deaths process.

**Premises and Equipment**:

- Delegated responsibility from the Operations Manager, in relation to all aspects of building maintenance and security.

**Information Technology**:

- Have full understanding of appointment system.
- Deal with IT problems in the absence of the Patient Services Coordinator/ Information Manager / Operations Manager.
- Train staff in use of system when required.

**Health and Safety**:
The post-holder will implement and lead on the full range of promotion and management of their own and others’ health, safety and security as defined in the practice health & safety policy and the practice infection control policy and published procedures. This will include (but will not be limited to):

- Responsible for personal infection control and health and safety
- Using personal security systems within the workplace, according to practice guidelines
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas clean
- Undertaking periodic infection control training (minimum annually)
- Demonstrate due regard for safeguarding and promoting the welfare of children.

**Confidentiality**:

- All information relating to patients and staff gained through your employment and after leaving employment with Aintree Park Group Practice is confidential. Disclosure to any unauthorised person is a serious disciplinary offence or may result in litigation.

**General**:

- Comply in full with the Data Protection Act and ensure confidentiality is maintain

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