Virtual Assistant

6 months ago

London, United Kingdom Proqis Full time

**VIRTUAL ASSISTANT (VA)**:
**Location**: Remote

**Contract**: Full-Time / Part-Time / A flexible working schedule.

**Salary**: Dependent on experience and location

**About Us**:
We are considered to be the biggest and best provider of research, conferences and content within the Business Transformation & Operational Excellence sectors (BTOES).

We are currently a 100% home working company with staff members spread across the world.

Our culture is one of dedication, full ownership & empowerment.

**Job Overview**:
**Key Responsibilities**:
**Administrative Tasks**:

- Calendar management: schedule meetings, appointments, and manage travel arrangements.Booking flights, hotels, and transportation; planning itineraries.
- Data Entry: Inputting data into spreadsheets or databases.

**Project management**:

- Coordinate and manage specific projects as assigned.
- Communicate with vendors, partners, and team members to ensure project alignment.

**Event Management**:

- Manage speakers, sponsors benefits delivery, and customers
- Find and manage vendors

**Document Management**:

- Organize, store, and retrieve company documents as needed.on platforms like Google Drive or Dropbox.
- Create and prepare basic reports, presentations, and spreadsheets.
- Bookkeeping: Recording financial transactions, managing invoices, and basic account tracking using tools like Xero

**Social Media Management**:

- Schedule posts, monitor engagements, and create basic content.Drafting simple content for posts or creating basic graphics using tools like Canva.
- Update and maintain the company's social profiles.
- Engagement: Replying to comments, messages, and engaging with followers or audiences.
- Blog Posting and optimizing for SEO, and formatting.

**Customer Support**:

- Feedback Collection: Gathering and organizing customer reviews or feedback.
- Refund Processing: Managing and processing refund requests as per company policy.
- Process orders, manage refunds, and handle basic support queries.

**Research**:

- Lead Generation: Researching potential clients or contacts and creating databases for outreach.
- Market Research: Gathering data on competitors, market trends, or potential business opportunities.
- Conduct online research on various topics to support business projects.
- Compile and organize findings in a reportable format.

**Miscellaneous Tasks**:

- Perform other related duties as assigned, which may include personal tasks depending on the nature of the business.

**Personal Tasks**:

- Researching and purchasing gifts, personal items, or household goods online.
- Event Planning: Assisting in organizing personal events or parties, from sending invites to coordinating vendors.
- Research: Finding information on specific topics, from personal interests to travel destinations.

**Other Specialized Tasks**:

- Newsletter Management: Designing, drafting, and sending out newsletters.

**Requirements**:

- Can work UK office hours.
- University Graduate (1st Class Honours Grade)
- Industry Knowledge of B2B Conferences is a big advantage
- Exceptional organizational skills with an acute attention to detail.
- Previous experience as a virtual assistant or in a related role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, Asana, Hubspot, & Zoom, etc. Certifications may be asked for.
- Willingness to learn new tools and software.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills in English. Written must be exceptional with no grammatical errors or spelling errors.
- Ability to handle multiple tasks concurrently and meet deadlines.
- Problem Solving: Their aptitude for handling unexpected situations.
- Anticipating needs is particularly valuable.
- Self-motivated with a proactive attitude, able to work with mínimal supervision.
- Has reliable computer equipment and a good internet connection.

**Benefits**:

- Flexible working hours.
- Opportunity for growth and professional development.
- Access to all Hubspot certification courses for continued learning.
- Work from anywhere.

**Application Process**:

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