Client Services Consultant/estate Agency

1 week ago

Haringey, United Kingdom AMR - Specialist Property Recruiters Full time

Our clients are seeking a Client Services Consultant to join thje team in Crouch End. They are looking for a client services consultant to join our new client services Department

Are you a motivated sales person? Do you have telesales experience? Do you have experience in forming and developing great relationships with customers and colleagues?

They are looking for an individual that can collaborate with others, share their knowledge and skills. They are continuously looking for opportunities to improve and are looking for a client services consultant to bring new thinking and embrace our legacy.Our clients are North London’s leading independent estate agents, and we are growing

As one of London’s leading property services groups They offer a range of property services including Residential Lettings, Sales and Property Management.

They manage over 300 residential properties, and we aim to grow that every month.

The employees are at the heart of their business and help to drive our success by supporting each other and providing exceptional service with care to achieve the right results with integrity.

They pride themselves on working in collaboration and valuing experience as well as encouraging new thinking.

You will report into our Head of Client Services. Responsibilities of a client services consultant include:
Review back valuations and withdrawn stock databases at an agreed frequency, identify potential leads, prepare call out lists and make contact with leads.

Establish the potential client’s circumstances and their requirements and convert as many as possible into valuation appointments.

Schedule any valuations from converted leads keeping relevant branch managers in the loop.

Deliver high standards of customer service to any client or lead you work with to help build the reputation of our team

Make contact with individual and corporate property developers and landlords through database search and referral and explore the opportunities work with them

Follow up on any commitments made and progress discussions towards securing new instructions where appropriate.

They are looking for a consultant with a proven track record in sales or business development, a consultant that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achievingthe right results. Company benefits include:
Financial support in gaining qualifications

Access to our company wide incentive schemes

You will have access to a range of in person and online training programmes that will support you in your role and in your longer term career development

Gym sessions weekly Each year we celebrate success by rewarding staff for numerous awards, such as customer service, most innovative idea, highest banker, and department awards and many more. We also have many seasonal social events throughout the year.

We also have regular involvement with London and local based charities and sponsorships. Activities vary from cake sales to runs, Halloween trails, cheese and wine nights and we encourage our employees to participate.

We pride ourselves in fantastic customer service, exceptional communication and delivering the right results.

Basic salary + Commission

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