Tenant Engagement Officer

2 weeks ago


Kirkby in Ashfield, United Kingdom Mansfield District Council Full time

**Department**

Ashfield District Council

**Reference**

ADC1413

**Salary details**

£32076 - £32076

**Job term**

Full Time

**Hours**

37

**Closing Date**

12 February 2024

Ashfield District Council has an exciting opportunity for a Tenant Engagement Officer to join our housing team, working directly with our tenants, leaseholders, and other stakeholders to ensure their full and effective involvement in our services.
- Play a crucial role in leading on the delivery of tenant engagement activities and developing the Council’s Tenant Involvement Strategy.
- Have demonstrable experience in a Tenant, Resident or Community Engagement Role.
- Have a proven track record of leading service improvement through customer engagement.
- Understand the issues social housing tenants can face, how this can lead to barriers to engagement and how to overcome these.
- Have a high level of written English, including the ability to write reports and letters, along with the creation and management of action plans.
- Have excellent communication skills.

Previous applicants need not apply.

For an informal discussion about the role, please contact Pete Curry on 01623 608903.

**Interview Date**: 23rd February 2024



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