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Ward Clerk

8 months ago

Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Burstead ward is looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team.

As a ward clerk, you will provide a comprehensive clerical and support service to the ward.

Ward Clerks are a key component to the wards, who excel in providing efficient support to each other, the staff on the ward and the service. Communication and sharing knowledge with each other helps to improve the team's efficiency and quality of work, together with the respect and support given to each other to achieve a common goal.

You will be able to work as part of a busy team, work independently and be able to work to conflicting and challenging deadlines.

Provide a proactive and professional welcome to the ward, acting as the public face for the Basildon University Hospital NHS Foundation Trust.

Deliver an efficient administrative and clerical service to the Ward Team.

Maintain effective communication to both patients, relatives and staff in order to ensure the smooth running of the ward; enhancing patient care.

Ensure all information is secure, and confidentiality of information is maintained at all times.

Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy.

Ensure the professional image of the Trust is maintained at all times.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 17,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Please see attached a full job description setting out the details of the role and responsibilities.