Impact Officer

2 weeks ago

Barnstaple, United Kingdom Encompass Southwest Full time

**Job Title**: Impact Officer

**Hours**: 25 - 35 hours per week

**Salary**: £28,498.00 FTE

**Contract**: 3 Year Fixed Contract

**Reports To**: Chief Officer

**Purpose of the Role**:
During the last 2 years we have recognised the need to have a dedicated impact officer who can support us to evaluate our work and help us and the wider system (SCAA) to makes sense of what we are seeing, hearing and doing. We anticipate that this role will build a portfolio of work to engage in policy activity and speak to the comparison with Changing Futures. You will take an active role in the cultural values survey which will include working collaboratively with the Cultural and transformation lead to design and deliver workshops across both areas and be active in the design of the second cultural values survey.

Whilst individual projects are responsible for their own data collection, the post holder will take a lead in improving data collection systems and practices across the organisation, including the work of the System Change Action Alliance protypes such as the impact from the cultural values survey. They will also bring together data collected into a coherent profile of impact and value to drive good practice and service improvement.

You will act as the impact expert for the team and seek opportunities for Encompass to improve the quality of research and impact activities. This will include building relationships with researchers and other organisations. They will champion a research culture within the organisation, in which staff, partners and our service users are empowered to create understanding and knowledge - to be curious, reflective and challenge each other respectfully.

**About Encompass Southwest**:
Encompass Southwest is a registered charity working across Northern Devon. The aim of our work is to provide trauma informed support to people with multiple complex needs around a variety of issues such as Homelessness, Rough Sleeping, Social Isolation, Domestic and sexual violence and money & debt advice.

**Main Duties**

**Key Relationships**
- All internal projects within Encompass
- System Change Action Alliance (SCAA)
- CoLab
- MoMentum
- MEAM & Craft
- Local universities (Exeter & Plymouth)

**Key Duties**

1. Supporting Encompass projects and SCAA with Evaluation
- Provide data collection systems, analysis and dissemination support for Encompass projects & SCAA.
- Provide expert resource for research and evaluation methodologies, ethical considerations and monitor all research being conducted across the Encompass team & SCAA.
- Utilise action research and developmental evaluation methodologies to support the development of Encompass projects & SCAA.
- Facilitate spaces for the Encompass team to collectively reflect, learn and make sense of evidence.
- Collating and communicating collective impact
- Design, collect and collate information across Encompass projects.
- Produce the annual impact report for the organisation.
- Share Encompass’s impact in interesting and accessible ways, via events and social media.
- Build and manage relationships with research institutions/organisations.
- Seek opportunities for and support research placement students, interns and volunteers.
- Valuing qualitative, as well as quantitative data: working with our co-production group to understand their narrative and lived experience and the relationships between different elements of complex systems.
- Action Learning - engage in action research which aims to achieve change
- through simultaneously taking action and seeking knowledge.**Communications**

**1. **To be able to communicate respectfully with all team members

**2. **To be able to communicate well with partner agencies and colleagues.

**3. **To be able to produce coherent verbal and written reports.

**Working Relationships**

**1. **To behave in such a way as to build positive working relationships between staff and stakeholders

**2. **To build effective working relationships between the staff and stakeholders

**Strategic and Service Responsibilities**

**1. **To participate in the promotion of a trauma informed, nurturing and empowering environment.

**2. **To work within a multidisciplinary team to achieve a high standard of support.

**3. **To participate in the promotion of a positive environment and to act as a role model.

**Financial**

**1. **To demonstrate good stewardship by retaining receipts for any purchases made via petty cash and adhering to petty cash systems

**2. **To produce a monthly evidenced expenses form

**3. **To participate in ensuring effective use of resources, and to avoid unnecessary spending

**GENERIC DUTIES FOR ALL STAFF**

**Diversity and rights**

**1. **Promote equality, diversity and rights at all times

**2. **Treat others with dignity and respect at all times

**3. **To raise with management any concerns related to the promotion of the diversity and rights of service users or peers

**Confidentiality**

**1. **To

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