Trainee Customer Consultant

3 months ago


Edinburgh, United Kingdom Eastern Western Motor Group Full time

**Trainee Customer Consultant**

**Eastern Western Motor Group**

**Salary £22,000**

**Colleague Benefits**:

- Enjoy your birthday off on us every year
- Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Access to Vitality at Work which offers discounted health screening, gym membership discount and health and wellbeing support.
- Generous Holiday Allowance Your free time matters to us We give all our employees up to 40 days annual leave each year.
- Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions
- YourDISCOUNTS is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping
- Colleague Referral Bonuses Earn £1000 by referring a friend or family member to work for us.
- Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.

**Role Overview**:

- The Toyota Academy programme you are enrolled on is unique for your role. Participate fully in all scheduled activities including the sessions at the Academy. Keep all your learning logs up to date and ensure that you are prepared for your learning reviews with your manager and mentor
- Ensuring that we provide the highest level of customer care and satisfaction at all times, giving the customer the best possible experience but working together as a strong team
- Your communication is key and listening to customers helps you to build rapport and understands fully their complete requirements for all of their mobility needs.
- Assist with general showroom activities; be comfortable with the digital showroom and assist your colleagues, keep data up to date, manage phone calls and social media queries.
- Welcome and greet all customers sales and aftersales to your Centre and ensure their experience is second to none.
- Qualify the desires and wishes of the customer and guide them in the right direction identifying their needs and interests.
- Start to embrace the Toyota customer journey and the way in which we want all our customer to feel when they interact with us, digitally or physically
- Understand the importance of all aspects of the relationship with the customer from their original enquiry, product guidance, test drive, sale of a new car, used car, handover to the lifetime care of the vehicle and the service requirements.
- Assist the customer with understanding our unique in car technology and how to get the best performance from our Hybrid products. Be familiar and comfortable with the Hybrid Hero area in the showroom.
- Work with and assist other members of the team, including the Host to ensure all visitors to the showroom have an excellent experience and feel welcome.
- Get involved with all activities that raise the profile of our Centre, such as those in the community promoting the Toyota brand and attracting new customers.
- Assistant with any other task as required.



  • Edinburgh, United Kingdom Phoenix Group Full time

    **Location and flexible working**:Edinburgh - Office based training at our state-of-the-art Lothian Road Office, for the first 6 months and then moving to a home/office split. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the...


  • Edinburgh, United Kingdom Phoenix Group Full time

    **Location and flexible working**:Edinburgh - Office based training at our state-of-the-art Lothian Road Office, for the first 6 months and then moving to a home/office split. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the...


  • Edinburgh, United Kingdom Phoenix Group Holdings Full time

    Location and flexible working:  Edinburgh - Office based training at our state-of-the-art Lothian Road Office, for the first 6 months and then moving to a home/office split. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the...


  • Edinburgh, Edinburgh, United Kingdom Search Consultancy LTD Full time

    About the Role:We are seeking a highly motivated and enthusiastic Trainee Sales Consultant to join our team at Search Consultancy LTD. As a Trainee Sales Consultant, you will play a key role in supporting our sales team in achieving their targets and delivering exceptional customer service to our clients.Key Responsibilities:Booking valuations and...


  • Edinburgh, Edinburgh, United Kingdom Search Consultancy LTD Full time

    About the Role:We are seeking a highly motivated and enthusiastic Trainee Sales Consultant to join our team at Search Consultancy LTD. As a Trainee Sales Consultant, you will play a key role in supporting our sales team in achieving their targets and delivering exceptional customer service to our clients.Key Responsibilities:Booking valuations and...


  • Edinburgh, United Kingdom Eh20 Group Full time

    **Company description** **Job description** **Title**: Trainee Recruitment Consultant **Location**: Princes Street, Edinburgh **Employment Type**: Permanent **Start Date**: Immediate **What are we looking for?** Recruitment experience is not required! We need someone who is ready to learn, throw themselves in and is comfortable speaking to people and...


  • Edinburgh, United Kingdom Search Cons Full time

    **Trainee Recruitment Consultant** **£24,000 to £30,000 + Commission** - Competitive commission structure. - Award-winning training programme delivered by industry experts, offered throughout your career. - Regular incentives and recognition events, including quarterly events. - The opportunity to earn a slot on our Annual High Fliers trip. - The option to...


  • Edinburgh, United Kingdom Additional Resources Full time

    Trainee Sales Consultant (Estate) - Edinburgh Salary: Very Competitive Full Time, Permanent position + Excellent Benefits An opportunity has arisen for a Trainee Sales Consultant to join an award-winning firm of estate agents and solicitors. In this role, you will report to Branch Manager or Deputy Branch Manager and find buyers for marketed properties,...


  • Edinburgh, Edinburgh, United Kingdom Fair Recruitment Limited Full time

    Job OpportunityWe are seeking a highly motivated and ambitious individual to join our team as an IT Recruitment Consultant Trainee. As a trainee, you will have the opportunity to learn and develop your skills in all areas of the recruitment process, with a focus on specialist tech recruitment.About UsFair Recruitment Limited is a forward-thinking recruitment...


  • Edinburgh, Edinburgh, United Kingdom Fair Recruitment Limited Full time

    Job OpportunityWe are seeking a highly motivated and ambitious individual to join our team as an IT Recruitment Consultant Trainee. As a trainee, you will have the opportunity to learn and develop your skills in all areas of the recruitment process, with a focus on specialist tech recruitment.About UsFair Recruitment Limited is a forward-thinking recruitment...


  • Edinburgh, United Kingdom EH20 group Full time

    Company descriptionEH20 Group are a growing Specialist Recruitment Business, working across Telecoms & Clean Energy Infrastructure. We work to a unique methodology to help our team thrive and to provide the best experience to our candidates and clients.Job descriptionTitle: Trainee Recruitment ConsultantLocation: Princes Street, EdinburghEmployment Type:...


  • Edinburgh, Edinburgh, United Kingdom Fair Recruitment Limited Full time

    About Fair Recruitment LimitedWe are a forward-thinking recruitment agency specializing in specialist tech recruitment, operating in the UK, US, and UAE.Job DescriptionAs a Trainee Recruitment Consultant, you will have the opportunity to train in all areas of the recruitment process and specialize in one of the fastest-growing technologies globally.Key...


  • Edinburgh, Edinburgh, United Kingdom Fair Recruitment Limited Full time

    About Fair Recruitment LimitedWe are a forward-thinking recruitment agency specializing in specialist tech recruitment, operating in the UK, US, and UAE.Job DescriptionAs a Trainee Recruitment Consultant, you will have the opportunity to train in all areas of the recruitment process and specialize in one of the fastest-growing technologies globally.Key...


  • Edinburgh, United Kingdom Edmund and Evans Full time

    **Trainee Recruitment Consultant - Edinburgh-£22,000-£24,000 (£45,000 OTE year 1), (£60,000 OTE year 2), (£100,000+ OTE year 3)!** Are you looking to work your way up in a supportive, varied role that plays to your natural sales flare? Edmund & Evans are seeking the next future mind, you must be money-motivated and driven with tunnel vision to succeed...


  • Edinburgh, United Kingdom Edmund and Evans Full time

    **Trainee Recruitment Consultant - Edinburgh-£22,000-£24,000 (£45,000 OTE year 1), (£60,000 OTE year 2), (£100,000+ OTE year 3)!** Are you looking to work your way up in a supportive, varied role that plays to your natural sales flare? Edmund & Evans are seeking the next future mind, you must be money-motivated and driven with tunnel vision to succeed...


  • Edinburgh, United Kingdom Edmund and Evans Full time

    **Trainee Recruitment Consultant - Edinburgh-£22,000-£24,000 (£45,000 OTE year 1), (£60,000 OTE year 2), (£100,000+ OTE year 3)!** Are you looking to work your way up in a supportive, varied role that plays to your natural sales flare? Edmund & Evans are seeking the next future mind, you must be money-motivated and driven with tunnel vision to succeed...


  • Edinburgh, United Kingdom Edmund and Evans Full time

    **Trainee Recruitment Consultant - Edinburgh-£22,000-£24,000 (£35,000 OTE year 1), (£50,000 OTE year 2), (£80,000+ OTE year 3)!** Are you looking to work your way up in a supportive, varied role that plays to your natural sales flare? Edmund & Evans are seeking the next future mind, you must be money-motivated and driven with tunnel vision to succeed...


  • Edinburgh, United Kingdom Setsquare Recruitment Full time

    Edinburgh, Scotland £22,000 - £30,000 + uncapped commission ASAP Start Date Permanent Contract We are the largest specialist Built Environment recruitment group in the UK. We operate across the UK&I as well as globally. In Scotland we have offices in both Edinburgh & Glasgow and due to ongoing growth we are looking to grow the existing team with plans to...


  • Edinburgh, United Kingdom A.S.A Recruitment Ltd Full time

    Have you recently Graduated and looking for a career in sales? Are you currently in the workplace and looking for a new challenge? ASA Recruitment have exciting opportunities within our Trainee Recruitment scheme. This guarantees a solid foundation in Recruitment which in turn will offer you opportunities for excellent career progression. What is...

  • Trainee Photographer

    3 months ago


    Edinburgh, United Kingdom John Clark Motor Group Full time

    Trainee Photographer - Edinburgh **John Clark **are recruiting for a Trainee Photographer, with real creative spark. You will be required to take photos which will “wow” our customers online. The Trainee Photographer role is responsible for: The success of the John Clark Group digital presence in terms of: - Relevant and up to date used car...