Transactional Services Assistant

2 months ago

Merton, United Kingdom Merton Council Full time

**Grade/ Salary: £27,807 - £31,731 per annum inclusive**

**Advert Text**:
An exciting opportunity has arisen for a **Transactional Services Assistant** to join the **Transactional Services Team** which incorporates Accounts Payable, Accounts Receivable and Vendor Maintenance.

A commitment to provide a high standard of service in both support and processes, ensuring that the turnaround of all workflows within our SLA’s is essential.

Supporting the wider users of the finance system, providing guidance and training when needed.

**MAIN PURPOSE**

To be part of a team processing transactions that relate to Accounts Payable and Accounts Receivable.

To provide an excellent, flexible, and reliable service for both internal and external business partners.

**MAIN DUTIES AND RESPONSIBILITIES**

**Accounts Payable**
- To ensure that all Supplier invoices are accurately input to the Accounts Payable system in compliance with the council’s internal procedures.
- Ensure invoices are matched correctly to purchase orders or service agreements.
- Reject and investigate Supplier invoices that are non-compliant, reporting any issues to your line manager.
- Master the Purchase Order system to support internal Buyers with queries and year end closures.
- Reconcile Supplier statements to ensure no overdue balances.
- Provide support to all users of the transactional systems, offering advice and guidance where possible.

**Accounts Receivable**
- Ensure all Customer invoices and credit notes are raised accurately, within our SLA and in compliance with the council’s policies, procedures and all relevant legislations.
- Maintain Customers master data on the appropriate corporate billing and debtors’ system, making only authorised changes to existing client details and creating new accounts, when authorised to do so.
- Maintain robust process controls to preserve the integrity of transactional data as a sound basis for corporate reporting whilst mitigating the council’s exposure to fraudulent activity.
- To accurately enter all client and third-party contributions to ensure maximum income is achieved.
- Provide a high level of customer service to both internal and external customers.

**Knowledge & Skills**
- Good numerate, written, and verbal communication skills
- Be able to work unsupervised in all aspects of Accounts Payable and Receivable.
- To be responsible for resolving queries so that payment or billing can take place
- To carry out any other duties commensurate with the grade and scope of the post.
- Understand the processes and provide ideas/input to continuously improve the end-2-end processes in terms of Supplier payment and Customer billing
- Understand VAT principles particularly invoice requirements and input tax rules.
- Understand and be able to adhere to our business processes to achieve business goals

**Personal Qualities**
- Self-starter requiring little supervision.
- Be a team player who supports the wider team.
- Excellent attention to detail.
- Ability to prioritise to achieve set objectives.
- The ability to manage personal data (GDPR) safely and always in line with our policies and procedures.
- Committed to working in an organisation whose vision and values include improving services to the local community.

We are a friendly, supportive team who all work together in what is a very busy area section.

**What we offer**

Please see our why work for us page on our website for more information about a great range of benefits that go beyond salary and offer flexibility to suit you.

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