Customer Service Executive

4 days ago


Cardiff, United Kingdom MPH Plumbing & Heating Full time

MPH Plumbing & Heating is looking for a diligent Customer Service Executive to join their team in Cardiff.

MPH Plumbing and Heating is a local, family-run business that offers transparent and fair-priced plumbing services. We are equipped with a reliable and dependable team so we can deliver the result you expect and deserve. Our team is committed to the higheststandard of customer satisfaction.

**Key Responsibilities**:

- Attend to customer’s calls promptly and appropriately
- Resolve the customer’s problems effectively
- Resolve complaints with the help of management
- Ensure customer satisfaction
- Admin responsibilities

**Required Skills**:

- Good communication skills with the ability to engage with people at all levels
- Methodical, organised, and patient approach to work, with an attention to detail
- Disciplined and accurate administrator
- Have basic-good skills in MS Word, Excel
- Experienced in working as part of a team and also able to work independently
- Good telephone manner

**Benefits**:

- Growing company with opportunities to progress
- 28 days+ holidays
- Pension
- Bonus opportunities
- Competitive salary

Sounds interesting? Click **APPLY** to send your CV for immediate consideration.



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