Host/hostess

4 days ago


Liverpool, United Kingdom Etci Mehmet UK Full time

Title: Host

Reports to: Reception Manager

Category: Hourly

Range: Dependant on age and skill set

**Benefits**:
Truncated Tips and Service charge

Discount in all other Etci Mehmet sites

Free food whilst on shift

Staff Wellbeing campaigns

**ABOUT US**:
At Etci Mehmet we pride ourselves on being one of the finest Turkish Steakhouses, having its branches in Manchester, Liverpool and Birmingham we are an expanding chain where fantastic guest service and the highest food standards are at the heart of everything we do. We develop our teams to become our future leaders, and always look for innovative ways to be at the forefront of the market.

Summary of position
- ______________________________________

This role is predominantly focused on providing the Team with the tools required to deliver an “above and beyond” experience at Etci Mehmet. The Host role is responsible for welcoming and warmly greeting guests on arrival. Managing the efficient and timely seating of our guests to tables that best serve their wishes.

Duties and responsibilities
- ______________________________________
- Warmly and graciously greet all guests upon arrival.
- When possible, open the front door for guests entering or leaving the restaurant.
- When immediate seating is limited, record guest names and number of people in party, then be able to organise the seating of the party when tables become available.
- Accurately provide guests with estimated waiting time.
- Accommodate special seating requests for guests whenever possible. Seat guest guests based on guest preferences and balancing of customer flow in service stations.
- Upon seating, offer guests a menu and inform them of their servers name.
- Inspect table for proper presentation and completeness.
- Relay messages to servers and bus persons as needed.
- Thank guests as they leave and invite them to return.
- Complete any other tasks or directives issues by your Manager or Superiors in a polite, timely and accurate manner.
- Occasionally assist servers with orders, delivery of food and clearing tables.

Qualifications, Skills and Requirements
- ______________________________________
- No previous restaurant experience required.
- Be able to working in a standing position for long periods of time (up to 5 hours).
- Be able to communicate clearly and effectively in the predominant language(s) of our guests.
- Must have exceptional grooming habits.
- Be able to reach bend and stoop and frequently pick up weights of 20 pounds or more

Etci Mehmet UK is an Equal Opportunities Employer and recognises the importance of safeguarding children and adults at risk in our workplace.

**Job Types**: Full-time, Part-time

**Salary**: £7.00-£10.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking
- Wellness programme

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Liverpool, L1 4HR: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Application question(s):

- Are you related to anyone currently working for Etci Mehmet
- Please complete the following quiz and feedback your personality type

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Hospitality: 1 year (preferred)
- Customer services: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location


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