Business Analyst

4 weeks ago


Stirling, United Kingdom M&G Full time

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we actas an extension of our clients' recruitment team and provide professional interim and temporary resources.

We are currently working with our client, M&G.

At M&G our vision is**:_to become the best loved and most successful savings and investment business _**and we're looking for people who are excited about joining us on our journey. We're digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers.To help us achieve our vision we're looking for exceptional people who live our values and behaviours and who can inspire others; embrace change; deliver results and keep it simple.
On behalf of M&G, AMS are looking for a **Business Analyst for an initial 12-month contract** based in **Stirling**. (Hybrid)

**Purpose of the Role**:
The Business Analyst will join an established Actuarial team, supporting investigations and prioritisation of a number of outstanding faults on policy admin systems.

You will be responsible for understanding of user and business needs and supporting teams to visualise and deliver desired business outcomes. The role contributes to the positive change of those systems and processes from a backlog of issues following themigration of legacy platforms onto new technology.

**As a Business Analyst you will be responsible for**:

- **Investigating, understanding and capturing requirements**: You'll work with others in the team to work on requirements, to present them in a way that can be understood, and to support their build and implementation. This may be with internalteams or partners who are third parties.
- **Contributing to the team and produce the right outcomes**: You'll work with other Business Analysts across the business to help them to do the right activities and to produce the right outputs.
- **Unblocking problems and issues**: Work with the team to anticipate and unblock issues that they may encounter. You'll need to be finding solutions to the problems encountered and facilitate their implementation.
- **Prioritisation**: Where there is more demand than supply, help prioritise in creative ways so the work can be completed.
- Stakeholder management - Business & technical.
- An understanding of UK Retail Life Insurance products.
- Influence best practice direction, ask probing questions to drive solutions.
- Identify problems and ensure prioritisation and escalation as appropriate.
- Responsible for producing key documentation e.g. state (As-Is) and future state (To-Be) process mapping, and user journeys.
- Comfortable running workshops and meetings with all areas of the business.

**_The IR35 status of this assignment will be assessed following the selection process and prior to confirmation of assignment offer._**

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.


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