Customer Support Associate

5 days ago


Guildford, United Kingdom Faith Recruitment Full time

Customer Support Associate

£26,000pa

Guildford

Are you a customer service guru who enjoys dealing with people? Our client is looking for someone to take on a new challenge, deal with a high volume of client interaction and support with day to day client accounts.

Duties and responsibilities will include:
Contacting existing customers to update them about deliveries

Supporting and dealing with any order issues or delays on deliveries

Provide excellent knowledge on products

Establish and develop fantastic client relationships

Record all enquires via the internal CRM System logging all notes

General admin support when required

Skills and experience to be considered:
Previous customer service experience

excellent knowledge of MS Office packages including Word, Excel and Outlook

A background in complaint resolution

A 'can do' positive attitude to work

The ability to effectively multi-task and prioritise a busy workload

Car owner and driver due to the location



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