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Facilities Co-ordinator
4 months ago
At CVS Group we are one of the largest integrated veterinary groups in Europe with a turnover in excess of £570M, over 600 veterinary practice sites and over 8,000 CVS colleagues located across the UK, Ireland and the Netherlands. Alongside veterinary practices, we also operate pet crematoria, laboratories, an e-commerce business and buying groups. CVS is committed to being the best employer in the veterinary services sector and we are looking for someone who shares our passion for people and animals._
We currently seeking a Facilities Co-ordinator to work as part of a team responsible for the delivery of a high-quality service to all external and internal customers. Often the first point of contact with the Facilities/Property department, the Facilities Co-ordinator will provide an informed and professional point of contact for CVS colleagues for any queries or concerns relating maintenance, quoted & capex works, and compliance. Always ensuring timely correspondence and resolution of calls/tasks raised and general queries.
**Key duties and responsibilities required include**:
- Prioritise and action requests received, including quoted works, capex requests, etc from the national estate portfolio with the other Facilities Co-ordinator.
- Resolving any maintenance issues that arise, escalating and seeking guidance where appropriate.
- Ensure supplier compliance with Service Level Agreements (SLA) and Key performance indicators (KPI).
- Logging and raising Purchase Orders.
- Monitoring of the budget, ensure spend is in line with the budget provided.
- Supporting Accounts Payable and/or Property Administrator regarding supplier invoices against contracts/purchase orders.
- Monitoring the purchasing, hiring, and leasing of equipment, etc, and maintaining accurate records for insurance and off hiring.
- Implementing and managing internal (and electronic) filing system
- Ad hoc projects and tasks as required by the NOM and/or Director of FM
- Provide support for the RFMs.
- To provide cover and support in the absence of the Diss Facilities Manager concerning Co-ordinator duties.
**Key skills required include**:
- Proven experience as a Facilities Coordinator with multiple sites.
- Good understanding of the workings and systems within various property types.
- Experience of collating and preparing RFP/RFQs.
- Understanding of compliance requirements.
- Exceptional customer service and administration skills
- Proactive, with the ability to offer solutions.
- Experience in delivering a consistently elevated level of customer service.
- Adaptable and able to deal with the changing needs of the business.
- Experience in problem solving using initiative.
- Proficient in Adobe Acrobat, Microsoft Teams, Outlook, Excel, Word and PowerPoint.
- High level of attention to detail
- Excellent Communication skills both written & verbal.
**In addition to a competitive salary, you will receive a range of benefits including**:
- 6 weeks annual leave
- Additional day's holiday for every full year worked (up to a maximum of 5 additional days)
- Buy/sell holiday scheme
- Staff discount on veterinary products and services
- Sharesave scheme
- Company Pension Scheme
- Access to great savings through Perk Box
- Due to the nature of the role, visa sponsorship will not be available. The successful applicant will need to be located in UK due to operational requirements._
