Customer Escalations Specialist

About the RoleWe are seeking a skilled Customer Escalations Specialist to join our team dedicated to resolving sensitive customer journeys, retaining sales and customer confidence in the Motorway brand. This person will be responsible for day-to-day management of formal complaints and NPS responses, reviewing platform management and PR risk containment, and...

**About Motorway** Motorway is the UK’s fastest-growing used car marketplace - our award-winning, online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our technology-led approach has redefined the experience of selling a car, generating thousands of monthly...

Job Description:As a Technical Escalator Improvement Specialist, you will play a pivotal role in driving strategic improvements that elevate the technical knowledge and skills of engineers and field management at Stannah. This role involves collaborative work with engineers, field managers, and suppliers to identify areas for improvement, develop targeted...

At United Living Group, we are seeking a highly skilled Customer Care Specialist to join our team. As a valued member of our organization, you will play a crucial role in promoting and delivering exceptional customer care to all residents, ensuring strong communication links exist between the resident, the client, the call centre, and the operational...

About the RoleWe're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you'll be responsible for delivering exceptional customer experiences through comprehensive onboarding, training, and ongoing support.Key Responsibilities:Conduct thorough onboarding processes for new customers, ensuring a seamless...

We are looking for a Customer Operations Specialist who can help us deliver our mission to make it seamless for individuals and businesses to make the transition to zero-carbon driving. This customer-facing role will focus on carrying out, and suggesting improvements to our existing processes, ensuring that our customers have delightful, memorable...

**What we do. **Electric Car Leasing **Why we do it.** Greener. Fairer. Future. We are looking for a Customer Operations Specialist who can help us deliver our mission to make it seamless for individuals and businesses to make the transition to zero-carbon driving. This customer-facing role will focus on carrying out, and suggesting improvements to our...

The future awaits: join our Talent Pool! We're on a mission to drive the revolution of transport and we need more people to help us make our vision a reality. At Octopus Electric Vehicles, we’re here to empower people to transition to sustainable transport, providing a cleaner, fairer world for future generations. We’re in scale up mode, and hire...

We are seeking a skilled Help Desk Specialist to join our team. In this role, you will provide technical support to our customers via phone, email, or in-person.Provide technical assistance to customers via various communication channels.Identify and troubleshoot technical issues.Escalate complex issues to senior technical staff as needed.This is a great...

**About the role**: **_ Do you have experience leading Customer Services teams and interest and/or experience in the beauty industry?_** We are one of the fastest growing, most impressive new brands in the quality nail beauty industry. We are a founder led brand and we are rapidly becoming an international trendsetting driving force in the industry. This is...

We are recruiting a Customer Care Specialist to join our team at Chartwells. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer experiences and ensuring the highest levels of customer satisfaction.About the RoleThis is a full-time position, contracted to 40 hours per week. As a Customer Care Specialist, you...

**Customer Support Administrator - Brighton** **The opportunity** Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a large and forward-thinking regulatory body. We are supporting them to recruit a Customer Support Administrator for a permanent position. This is a Hybrid role, with the requirement to be in the office once a...

We are MPB, the world’s largest online platform for used photography and videography equipment. Our platform transforms the way that people buy, sell and trade in photo and video kit. MPB is a destination for everyone, whether you’ve just discovered your passion for visual storytelling or you’re already a pro. MPB has always been committed to making...

At beBee Professionals, we are looking for a Service Excellence Specialist to deliver exceptional customer experiences in Brighton, United Kingdom. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our products and services.Key Responsibilities:Handle customer...

At beBee Professionals, we are looking for a Support Specialist to deliver exceptional customer service and resolve customer issues efficiently in Brighton, United Kingdom.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information.Escalate complex issues to senior team members when...

Responsibilities: - Manage and supervise the customer service team to ensure exceptional service delivery - Analyze customer service data and metrics to identify areas for improvement - Develop and implement strategies to enhance customer satisfaction and loyalty - Communicate with customers to address inquiries, complaints, and escalations in a timely and...

Job Title: Technical Customer Support SpecialistWe are seeking a skilled Technical Customer Support Specialist to join our team at Brook Street NMR. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients through phone, email, and live chat.Key Responsibilities:Respond to customer...

Your new company A highly regarded local employer in Brighton is recruiting a permanent Customer Support Administrator to join the team. Based in newly refurbished and modern offices, you will work on a hybrid schedule (6 days/month in the office). This is a great opportunity to join a stable team with excellent benefits (see below!) and career...

Job Title: Technical Customer Liaison SpecialistJob Summary:We are seeking a skilled Technical Customer Liaison Specialist to join our team at Brook Street UK. As a Technical Customer Liaison Specialist, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer enquiries through...

About UsAt Toolstation, we're one of Britain's fastest growing multi-channel retailers of tools, accessories and building supplies. We pride ourselves on delivering a lot more than just tools to our customers.Job SummaryWe're currently seeking a Customer Experience Specialist to join our team in Brighton. As a Customer Experience Specialist, you'll be the...