Credit Controller

5 months ago


Glasgow, United Kingdom Combined Insurance Full time

Do you have Credit Control, customer service or administration experience gained in financial services, Insurance or within a large company?

We offer Hybrid working, an excellent compensation & benefits package.

**Key Responsibilities**
- Handle and resolve all open items including premium debts, unapplied and unallocated cash
- To identify debt at risk and work with internal teams to ensure early warning signs are flagged and processes are followed to protect Chubb cash flow.
- In conjunction with the Credit Control Manager review processes and productivity on a regular basis, in order to identify efficiency gains within the team. Assist with the implementation of any subsequent operational improvements.
- To manage regular third party / internal customer meetings to review and compare ledgers. Resolve any outstanding queries by working together
- Maintenance of strong business relationships with Chubb departments, brokers, insurance companies and external suppliers.
- Take ownership for managing and prioritising own workload.
- Act as point of contact for the assigned set of accounts, ensure that expectations are met in terms of quality of service to 3rd parties; handle any potential complaints in a timely manner and liaise with brokers and internal departments to resolve potential issues.
- Ad-hoc credit management activity i.e. short term projects and inter-team work initiatives


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