Front of House Team Member

3 months ago

Whitstable, United Kingdom Crescent Turner Boutique Hotel Full time

**The Role**

The **Front of House Assistant **will be part of Food & Beverage team and will report to the Food & Beverage Manager.

**Passionate People**

It takes a certain sort of person to flourish in such a fast-paced, multi-dimensional environment like Crescent Turner Hotel. We look for talented, self-motivated and enthusiastic individuals who will be able to share our passion for providing the “**leading guest experience.**”

**Purpose of the role**

To offer all customers a personal, friendly and efficient service to The Crescent Turner on every visit.

**Key responsibilities**
- To ensure all guests are greeted and served in a prompt and personal way
- To ensure every guest has a fantastically positive service experience
- Ensure that you have a good product knowledge on all items on the menu
- At the end of each shift, to ensure all back and front of house areas are clean and tidy
- Be fully conversant with the Weights & Measure Act 1963 and any recent updates
- To be aware of and responsible for Health and Safety, reporting any maintenance issues to relevant department managers and ensure that line managers are kept completely up to date with progress on outstanding actions
- To carry out any other reasonable requests made by the Manager and Supervisor
- To contribute ideas which will enhance the guest experience

**Qualities you will possess**
- Passion for what you do
- Positive and friendly with a “can do attitude”
- Attention to detail
- Ability to prioritise and organise
- Proactive
- Take responsibility for yourself
- Confident to make decisions and to stand by them
- Good negotiation and influencing skills
- Excellent communicator
- A sense of fun

**What do you need to be successful?**
- You need to be a people person with excellent customer service skills
- A good standard of education is required along with fluency in spoken and written English
- Experience of working in a customer facing role, ideally within the hospitality industry
- Passion for inspiring and creating amazing customer experiences
- Be a team player and be prepared to get stuck in as required

**Job Types**: Full-time, Part-time

**Salary**: £11.44-£12.00 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

  • Front of House

    4 months ago

    Whitstable, United Kingdom Beefeater Full time

    We're currently recruiting in our Long Reach Beefeater. Working 20 hours per week, paying up to £11.49 per hour. **Front of House - Long Reach Beefeater - **Restaurant** Come and be the friendly face of Long Reach Beefeater. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of House Team Member. Immediate...

  • Front of House UK

    4 months ago

    Whitstable, United Kingdom Zizzi Full time

    Front of House UK - Team Member - Whitstable  Calling all Pizza lovers!!.......(Pasta lovers are welcome too) Front of House Team Member up to £11.44 per hour plus tronc and benefits  As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the...

  • Front of House UK

    4 months ago

    Whitstable, United Kingdom Zizzi Full time

    Front of House UK - Team Member - Whitstable  Calling all Pizza lovers!!.......(Pasta lovers are welcome too) Front of House Team Member up to £11.44 per hour plus tronc and benefits  As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the...

  • Front of House UK

    4 months ago

    Whitstable, United Kingdom Zizzi Full time

    Front of House UK - Team Member - Whitstable  Calling all Pizza lovers!!.......(Pasta lovers are welcome too) Front of House Team Member up to £11.44 per hour plus tronc and benefits  As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the...

  • Bar Team Member

    4 months ago

    Whitstable, United Kingdom Duke of Cumberland Full time

    Shepherd Neame is on the lookout for Bar Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you. At Shepherd Neame we know that first impressions count, you will play an important part in our business acknowledging our customers with a warm welcome and...

  • Restaurant Team Member

    3 months ago

    Whitstable, United Kingdom Duke of Cumberland Full time

    Shepherd Neame is on the lookout for part time Restaurant Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you. At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our...

  • Bar Team Member

    4 months ago

    Whitstable, United Kingdom Duke of Cumberland Full time

    Shepherd Neame is on the lookout for part time Bar Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you. At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our...

  • Seasonal Bar

    3 months ago

    Whitstable, United Kingdom Duke of Cumberland Full time

    Shepherd Neame is on the lookout for part time, seasonal Bar & Restaurant Team Members to join us until September, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you. At Shepherd Neame we know that first impressions count, so you will play an important part in our business...

  • Front of House Staff

    4 months ago

    Whitstable, United Kingdom The Lobster Shack Full time

    **Front of House Food Runner** The Lobster Shack in Whitstable is a busy beachfront bar and restaurant, open 7 days a week, serving food daily from 11am until 9pm. We are seeking additional staff to join our team on either a full time or part time basis. Experience of working in a fast-paced restaurant environment is preferred but not essential as full...

  • Front of House Staff

    3 months ago

    Whitstable, United Kingdom The Lobster Shack Full time

    **Front of House Food Runner** The Lobster Shack in Whitstable is a busy beachfront bar and restaurant, open 7 days a week, serving food daily from 11am until 9pm. We are seeking seasonal staff to join our team on either a full time or part time basis until the end of September, beginning of October. Experience of working in a fast-paced restaurant...

  • Restaurant Team Member

    6 days ago

    Whitstable, Kent, United Kingdom Shepherd Neame Full time

    About the RoleWe are seeking a skilled and enthusiastic Restaurant Team Member to join our team at The Marine Hotel. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesProvide warm and welcoming service to our guests,...

  • Restaurant Team Member

    6 days ago

    Whitstable, Kent, United Kingdom Shepherd Neame Full time

    About the RoleWe are seeking a skilled and enthusiastic Restaurant Team Member to join our team at The Marine Hotel. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesProvide warm and welcoming service to our guests,...

  • Restaurant Team Member

    2 hours ago

    Whitstable, Kent, United Kingdom Shepherd Neame Full time

    About the RoleWe are seeking a motivated and enthusiastic Restaurant Team Member to join our team at The Marine Hotel. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesProvide a warm welcome to our guests and ensure that...

  • Restaurant Team Member

    45 minutes ago

    Whitstable, Kent, United Kingdom Shepherd Neame Full time

    About the RoleWe are seeking a motivated and enthusiastic Restaurant Team Member to join our team at The Marine Hotel. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesProvide a warm welcome to our guests and ensure that...

  • Hospitality Team Member

    2 weeks ago

    Whitstable, Kent, United Kingdom Shepherd Neame Full time

    **About Us**Shepherd Neame is a leading independent brewery and pub company, with a rich history dating back over 300 years. We pride ourselves on our commitment to quality, customer service, and community involvement.**The Role**We are seeking a skilled and enthusiastic Bar and Restaurant Team Member to join our team. As a key member of our front-of-house...

  • Hospitality Team Member

    2 weeks ago

    Whitstable, Kent, United Kingdom Shepherd Neame Full time

    **About Us**Shepherd Neame is a leading independent brewery and pub company, with a rich history dating back over 300 years. We pride ourselves on our commitment to quality, customer service, and community involvement.**The Role**We are seeking a skilled and enthusiastic Bar and Restaurant Team Member to join our team. As a key member of our front-of-house...

  • Hospitality Team Member

    3 weeks ago

    Whitstable, Kent, United Kingdom Shepherd Neame Full time

    **About Us**Shepherd Neame is a leading independent brewery and pub company, with a rich history dating back over 300 years. We pride ourselves on our commitment to quality, customer service, and community involvement.**The Role**We are seeking a skilled and enthusiastic Bar and Restaurant Team Member to join our team. As a key member of our front-of-house...

  • Hospitality Team Member

    3 weeks ago

    Whitstable, Kent, United Kingdom Shepherd Neame Full time

    **About Us**Shepherd Neame is a leading independent brewery and pub company, with a rich history dating back over 300 years. We pride ourselves on our commitment to quality, customer service, and community involvement.**The Role**We are seeking a skilled and enthusiastic Bar and Restaurant Team Member to join our team. As a key member of our front-of-house...

  • Hospitality Team Member

    3 weeks ago

    Whitstable, Kent, United Kingdom Shepherd Neame Full time

    **About Us**Shepherd Neame is a leading independent brewery and pub company, with a rich history spanning over 300 years. We pride ourselves on our commitment to quality, customer service, and community involvement.**Job Summary**We are seeking a part-time, seasonal Bar and Restaurant Team Member to join our team. As a key member of our front-of-house team,...

  • Hospitality Team Member

    3 weeks ago

    Whitstable, Kent, United Kingdom Shepherd Neame Full time

    **About Us**Shepherd Neame is a leading independent brewery and pub company, with a rich history spanning over 300 years. We pride ourselves on our commitment to quality, customer service, and community involvement.**Job Summary**We are seeking a part-time, seasonal Bar and Restaurant Team Member to join our team. As a key member of our front-of-house team,...