Senior UX Researcher

3 weeks ago

London, United Kingdom Scrumconnect Consultancy Full time

Permanent

United Kingdom - London (WFH)

**About Us**:
Scrumconnect Consulting is a vibrant, cutting-edge firm that specializes in providing world-class business and technology solutions. Our approach leverages agile methodologies and the principles of Scrum, delivering tangible, impactful results for our clients swiftly and efficiently. As a part of our team, you'll join a diverse group of professionals who are passionate about technology and innovation, and are dedicated to nurturing talent, fostering creativity, and driving career growth. We believe in a flexible work environment that prioritizes work-life balance, ensuring that our employees are as happy as our clients. If you're seeking a dynamic and rewarding career, where you can truly make a difference and grow professionally, Scrumconnect Consulting is the place for you.

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**Why Join Us?**

At Scrumconnect Consulting, we value our employees. We offer a competitive salary, flexible working hours, opportunities for career progression, and the chance to work on exciting projects that make a real difference to the UK public sector.

Scrumconnect Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To apply, please submit your CV and a brief cover letter outlining your experience and suitability for the role.

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A Senior UX Researcher/Designer is an experienced designer who works with mínimal support and can influence and mentor others. At this level, you:

- will work with service managers and programme directors to develop design concepts
- may have responsibility across complex services
- will help set direction and embed good practice within teams
- will make important decisions based on research and understand how this research impacts others

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**Skills needed for this role**

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- Agile working. You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope. (Relevant skill level: practitioner)
- Communication skills. You can listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences. You know how to manage stakeholder expectations. You can be flexible and you are capable of proactive and reactive communication. You know how to facilitate difficult discussions within the team or with diverse senior stakeholders. (Relevant skill level: practitioner)
- Community collaboration. You know how to work collaboratively within a group, actively networking with others and varying feedback for the appropriate time to ensure the discussion sticks. You can use your initiative to identify problems or issues in the team dynamic and rectify them. You can pull out issues through agile health-checks with the team to provoke the right responses. (Relevant skill level: practitioner)
- Evidence
- and context-based design. You know how to design systems for use across multiple services and can identify the simplest approach out of a variety of approaches. (Relevant skill level: expert)
- Experience of working within constraints. You can identify constraints and can communicate about these and work within them. You know how to challenge the validity of constraints. You can ensure standards are being met. (Relevant skill level: working)
- Leadership and guidance. You can make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase. You can build consensus between services or independent stakeholders. You can identify problems or issues in the team dynamic and rectify them. You engage in varying types of feedback choosing the right type at the appropriate time and ensuring the discussion and decision sticks. You can bring people together to form a motivated team and help create the right environment for a team to work in. You know how to facilitate the best team make-up depending on the situation. (Relevant skill level: practitioner)
- Prototyping in code. You can create static HTML and CSS prototypes. You know how to code for different screen sizes. You can version and host a prototype. (Relevant skill level: practitioner)
- Prototyping. You are experienced in using a variety of methods of prototyping. You know how to share best practice and can coach others. You can look at strategic service design end to end. (Relevant skill level: expert)
- Strategic thinking. You can lead the design and implementation of strategy, directing the evaluation of strategies and policies to ensure business requirements are being met. (Relevant skill level: expert)

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